AT&T business customers, including those who've been promised a locked-in rate inclusive of all taxes and fees, are finding "property tax" surcharges on their bills of up to 7%. These charges represent an attempt by AT&T to pass on the property taxes it pays on its own offices and other facilities to its customers.
Moreover, these "property tax" charges are subject to sudden, ballooning changes -- one customer reported at 335% increase in the "property tax" charge over the space of a single billing cycle.
Most companies would consider property taxes one of the costs of doing business, and they'd simply factor the taxes into their advertised prices instead of deceiving customers by listing one price in an order and then charging a higher one. At the risk of giving AT&T's billing department more ideas, why stop at property taxes? Why not charge customers separate fees for AT&T's water and electricity bills, too?
"I pay my own property tax, don't want to pay theirs!" one customer wrote in an AT&T support forum in July 2017. "Can a doctor add a property tax to their bill for services, or a bank? Why not just raise the rates if it is part of their business?"
AT&T raises prices 7% by making its customers pay AT&T’s property taxes [Jon Brodkin/Ars Technica]
On Thursday, Tesla denied media reports that it fired employees who chose to stay at home during the coronavirus pandemic, rather than expose themselves to possible infection at Elon Musk’s California factory.
A Black man in Detroit was wrongfully arrested and detained by police who mis-identified him with a false facial recognition hit. The case of Robert Williams, an innocent person who was held in police custody for a day, is the first publicly reported case of artificial intelligence resulting in a false arrest in the United […]
Eddie Bauer, Magnolia Pictures, Ben & Jerry’s, REI, and Patagonia are some of the brands that have suspended Facebook ad campaigns over the platform’s reckless content moderation practices that allow political and COVID-19 disinformation to proliferate.
With all due respect to our vegetarian friends, there might be nothing more intrinsically linked to the 4th of July holiday than a big ole cookout. Sure, fireworks and celebrating the birth of a constitutional republic are great too, but showing off your cooking prowess with a brilliantly seared, mouth-watering slab of grade-A American beef […]
We’re at the midway point of 2020. So…how’s the year going for you so far? Yeah…we can guess. But while there’s a lot about 2020 we can’t directly control, maybe a little retail therapy can help make you feel better. Sure, the 39 items we gathered together can absolutely bring a smile to your face. […]
When revved-up kids used to dribble a basketball through the kitchen or practice their footwork with a soccer ball in front of the television, exasperated parents would often just send ‘em outside to play. But these days, sending kids out might not be the best course of action. Despite all the changes, many budding young […]