A fellow identified as Alec in this Verge story bought a Tesla at an auction, which was advertised as having “Enhanced Autopilot” and “Full Self Driving Mode.” Soon after Alec started driving the car, these features were deactivated without warning. Alec contacted Tesla and received the following explanation:
Tesla has recent identified instances of customers being incorrectly configured for Autopilot versions that they did not pay for. Since, there was an audit done to correct these instances. Your vehicle is one of the vehicles that was incorrectly configured for Autopilot. We looked back at your purchase history and unfortunately Full-Self Driving was not a feature that you had paid for. We apologize for the confusion. If you are still interested in having those additional features we can begin the process to purchase the upgrade.
If Alec wants to get these software features reactivated he'll have to pay Telsa $8,000 to get them to press a keyboard button.
From The Verge:
With a normal car’s built-in features, even ones that may depend on software, it’s reasonable to think a technician or mechanic would need to physically access the car to remove it. Even with a technology product like a laptop or smartphone, updates generally can’t be forcibly rolled back without the consent of the owner — unless the device has special IT software installed. In those cases, the company generally owns the device or has the owner sign a legal agreement anyhow.
Tesla’s over-the-air updates have caused anxiety before. This kind of control by a carmaker wasn’t possible until recently, and Alec’s situation raises questions about what used car owners can expect in the future.
Photo by Bram Van Oost on Unsplash
Last week I posted the sad tale of Alec, a man who bought a used Tesla at auction and was saddened when Tesla later remotely disabled the car’s autodrive feature. Tesla justified the action by telling Alec that autodrive was “not a feature that you had paid for.” The story of Tesla’s mean-spiritedness spread quickly, […]
A Tesla driver in California died in a March 2018 crash while using the Autopilot driver-assistance system. The National Transportation Safety Board (NTSB) disclosed in documents made public Tuesday that Walter Huang, the 38-year-old Apple software engineer killed by his Tesla, previously reported that on prior trips his car steered away from the highway by […]
Don’t miss the license plate. (Elon McFly)
The biggest companies in the world rely on Python to power their technology and services, and more brands of all sizes are jumping on board. As the second best-paid programming language in the country, Python offers developers the chance to make an average of $120K a year. Take your career, and your salary, to the […]
You’d be surprised anyone would have to say this, but…there are plenty of items that don’t belong in a suitcase. Like a bag of dead birds. No, really…people are actually packing bags of small dead birds into their luggage these days. Look, we can’t tell you how to pack. That’s your business. But we can […]
Presidents’ Day and VPNs may not be a natural fit at first glance. But think about it for a minute. George Washington and Abraham Lincoln were both American presidents whose legacies are forever tied with liberty and freedom. And what is a VPN service if not absolute web liberty and freedom for all your digital […]