Last week I posted the sad tale of Alec, a man who bought a used Tesla at auction and was saddened when Tesla later remotely disabled the car's autodrive feature.
Tesla justified the action by telling Alec that autodrive was "not a feature that you had paid for."
The story of Tesla's mean-spiritedness spread quickly, and as you might guess, Tesla jumped into damage control mode. It restored autodrive to the car and told Alec, "if it wasn't for that meddlesome miscommunication, you would never have lost autopilot in the first place!" Let's hope Tesla had a stern word with miscommunication for causing such trouble.
From The Verge:
Tesla has removed features from used cars in the past, but typically does so before the car is sold off to a third-party dealer or a new owner. Since Tesla pulled these features both after it sold the car to the dealer, and after that dealer sold it to Alec, it caused some fear that the company was setting a precedent for yanking features on a whim.
That now seems less likely to be true, although owners and potential customers should always be prepared to deal with changes. Tesla is pushing the boundaries when it comes to adding new features and generally making cars upgradeable via over-the-air software updates, and other automakers are (slowly) following suit. But the easier it gets for automakers to remotely update or change the features of a car, the easier it gets to take those features away, too.
Exactly what Tesla’s policy is here is hard to say, though. The automaker did not respond to multiple requests for clarification or comment.
Photo by Bram Van Oost on Unsplash
Elon Musk previously mocked ‘coronavirus panic’ as ‘dumb.’
Tesla has agreed to cut down on the number of active workers inside Elon Musk’s electric vehicle factory in Fremont, CA, but authorities say they have yet to comply with other coronavirus lockdown measures, like not making more cars right now. “Tesla needs to comply with the health order,” said a county spokesman Wednesday.
Tesla calls it Autopilot, but it didn’t help Walter Huang’s Model X avoid the crash that killed him. Huang was playing a video game on his phone, according to a report issued by the National Transportation Safety Board, which is why he didn’t notice it speeding up and veering into a concrete barrier. But it […]
In case you’re one of those computer shoppers who instinctively turns up their nose at the very mention of the word refurbished, here are a couple myths worth dispelling. Refurbished equals junk somebody didn’t want. While desktops, laptops, notebooks, Chromebooks and tablets marked as refurbished may have been unboxed at some point, meaning they can […]
Electric bikes aren’t toys. And they aren’t a fad. In fact, more and more communities are starting to catch on that e-bikes are a lot more than an amusing gadget for the tech geek. Following a six-month study, Johnson County, Kansas, home to many Kansas City suburbs, became just the latest U.S. community to allow […]
Whether you’re living in a city that has already taken measures to reduce plastic bag use, the small silver lining of the pandemic has inspired you to make changes, or you’ve already started living a greener lifestyle, reusable produce bags are a great addition to your shopping routine. And if you’re going to invest in […]