If you purchased a smart phone app that doesn't meet your expectations, Popular Science has a guide for how to get your money back. The first thing to try is contacting Google or Apple and explaining why you want your money back. The last resort is complaining on Twitter. One thing not to do is give the app a one star review before you try to get your money back, or you will lose any leverage you might have.
Similarly, the terms and conditions on iTunes and the Google Play Store also include refund requests, although in the case of Apple’s store terms are rather opaque. You have to log in to the Report a Problem portal, find the app you have an issue with, request a refund selecting what you feel is a valid and appropriate reason, briefly explain why, and hope it gets approved by the inner-bureaucracy.
Google’s policies are a bit clearer, although hedged with ifs and maybes. Within 48 hours of purchasing an app you can request a refund from Google by logging into your Play Store account, going to Order History, selecting Request a Refund on the app you want to return, and explaining why. If you miss that 48-hour window, you have to contact the developers directly.
Photo by Rami Al-zayat on Unsplash
The Wall Street Journal reported on Friday that federal and state regulators in the U.S. are preparing to file antitrust lawsuits against Google, saying the company abused its dominance of online search and advertising to crush competition and maximize profit.
Days after it was reported that James Damore’s lawsuit against Google was quietly settled, NBC News reports that Google has ended or sharply curtailed diversity programs to “avoid being perceived as anti-conservative”. April Glazer: Internal diversity and inclusion training programs have been scaled back or cut entirely, four Google employees and two people who recently […]
Google and Apple are working on a joint effort to introduce opt-in Bluetooth-based COVID-19 contact tracing APIs in mid-May for iOS and Android.
“It’s better to have it and not need it than to need it and not have it.” – “Lonesome Dove,” Larry McMurtry If the past few months have taught us anything, it’s that we need to be prepared now more than ever. Emergency situations can happen quickly and there’s no telling when you may need […]
Just as in almost any industry that seeks high-demand, well-trained workers, certification often becomes key. For project managers, that means anyone who’s serious about serving in that role with a respected company knows they’re going to need the seal of approval in one of the field’s most recognized methodologies before they stand much of a […]
Popping a new battery in a smoke detector or adding salt to your water softener are easy fixes. But if you run into trouble or a necessary repair in a cramped, tight place, sometimes with no obvious fix or easy access, it can be a pretty frustrating exercise. Since flying blind is the absolute worst, […]