In other Delta Air Lines news today …
On a trip that was partly business, a New Hampshire woman spent 11 days in Italy and a few days in Paris, where she loaded up on $3,000-worth of Christmas gifts. But when she got home and opened up her luggage, she found her purchases had been replaced with dry dog food. Some of it was loose kibble while the rest was stuffed in plastic shopping bags.
Gina Sheldon, whose Air France flight was booked through Delta Air Lines, also found someone's old T-shirt and a bottle of shaving cream among the replaced goodies in her luggage.
From AP:
"There was a leather jacket I had purchased for my 16-year-old," Sheldon said. "I had bought these really cute leather wristlet band purses that I had bought to give to various family and friends."
"When it goes through the scan and it continued on its journey, it looks like a real luggage product," she said about the objects that ended up in her bag.
Sheldon booked her flight through Delta Air Lines, but it was operated by Air France.
"We apologize for this customer's experience following Air France flight 334," Delta told the station in a statement. "We have affirmatively connected with our partners at Air France and the customer to find a resolution."
