bureaucracy Man in 4-day standoff with Amazon delivery van that won't leave his property Carla Sinclair
gig economy ProPublica digs into the gig economy pyramid scheme that sells work-from-home customer service reps Thom Dunn
bad customer service Ford Bronco dealership accidentally sells a demo car to a man, then insists he give it back Carla Sinclair
Athens Georgia In Athens, Georgia, famous vegetarian restaurant The Grit closes after 30 years Jennifer Sandlin
american airlines American Airlines rebooked a family's vacation tickets — making them leave from another country Carla Sinclair
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customer disservice Car rental nightmare shows how Hertz oversells inventory and extorts stuck customers Rob Beschizza
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amazon Amazon won't help Klein bottle seller after another company hijacks his product listing with a blackhead remover Mark Frauenfelder
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computers Hilarious but horrifying tale of a misconfigured Dell workstation and dismal customer support Rob Beschizza
News Millions of pandemic stimulus payments were deposited in wrong customer accounts due to IRS error, says TurboTax Xeni Jardin
Boing Boing Gadgets Here are the 20 best selling e-learning bundles around for $20 or less for Black Friday Boing Boing's Shop