michigan 'Epidemic of entitlement': Too many rude customers cause restaurant to shut hours early Carla Sinclair
karens Comedian imitates IKEA Karen customers, with comebacks every worker dreams about Carla Sinclair
guns FBI training video describes how to survive an active shooter: Run. Hide. Fight. Jennifer Sandlin
scams A vulnerable old lady needed her door handle fixed. A high-pressure door salesman got a £5,700 check out of her Rob Beschizza
gig economy ProPublica digs into the gig economy pyramid scheme that sells work-from-home customer service reps Thom Dunn
class war The Labour manifesto: transformation of the welfare system, fair conditions for workers, universal housing, home care for elderly, fully funded NHS, fair taxes for the rich Cory Doctorow
guillotine watch When Trump's #TaxScam meant that affluent people no longer had to use the paid version of Turbotax, Turbotax started charging poor people, disabled people, students and elderly people Cory Doctorow
Business Patronscan wants cities to require bars to scan your ID with its service so it can maintain a secret, unaccountable blacklist Cory Doctorow
Business Uber forces its drivers to arbitrate, rather than sue, but Uber also won't arbitrate Cory Doctorow
Business Supreme Court looks ready to let customers sue Apple for abusing its App Store monopoly Cory Doctorow
security PWC threatens to sue security firm for disclosing embarrassing, dangerous defects in its software Cory Doctorow
Business AT&T developed a "product" for spying on all its customers and made millions selling it to warrantless cops Cory Doctorow
Business Your tax dollars subsidized $125m executive bonus for Wells Fargo exec who led massive fraud Cory Doctorow
happy mutants Inside a Supreme Court case on cheerleader uniforms, a profound question about copyright Cory Doctorow
corruption The Snowden Treaty: protecting the world's whistleblowers in the age of privacy breaches Cory Doctorow
