bad customer service Incredible AT&T chat transcript with terrible customer support specialist Mark Frauenfelder
LATAM Airlines Another Boeing disaster as plane nosedives, causing 50 injuries — 30 who are tossed up to roof Carla Sinclair
flights Flight turns back due to maggots raining on passengers' heads from overhead bins David Pescovitz
Boing Boing Shop If you live in a colder climate, you need this powerful car windshield defroster, now $38! Boing Boing's Shop
airplanes Delta passengers spent night in remote Canadian military barracks after plane experienced mechanical problems David Pescovitz
Business Everyone hates self-checkouts, from customers to shareholders. They're disappearing in U.S. stores. Rob Beschizza
Boing Boing Gadgets No one can hear your music when you use these headphones with induction tech, now only $33.99 Boing Boing's Shop
politics NYT Opinion columnist David Brooks issues a mea culpa after spending $50 on a glass of whiskey while decrying the "terrible economy" Jennifer Sandlin
flight delay Furious passengers attempt to board grounded plane after double cancellation Mark Frauenfelder
Boing Boing Gadgets This 6-in-1 cable delivers a fast charge to all your devices, and you can snag two for only $39.99 Boing Boing's Shop
Respect my Authoritah! Dash cam exposes cops conspiring to terrorize and entrap a peaceful protestor Jason Weisberger
utah Look at this endless line of cars waiting for the drive-thru at Jack in the Box Mark Frauenfelder