Donotpay's endgame: a trade union for consumers to push back against abusive corporations

Joshua Browder created Donotpay as a teenager at Stanford: originally it was a chatbot that helped you beat traffic tickets, but it has since expanded (thanks to an infusion of venture capital) into a Swiss Army Knife of automated consumer advocacy that can do everything from sue Equifax on your behalf to help you access homeless services to getting you a rebate when your plane ticket's price goes down after you've purchased it. Read the rest