Firsthand account of the first eBay University seminar outside of the US, held in Toronto's Metro Convention Centre:
By lunch, everybody is talking eBay. Moez Ladha, 26, who runs a cellphone accessory business and uses eBay to boost sales, is having a conversation with Heidi Goertz, 34, who sells porcelain dolls. They've found common ground talking about the difficulties of competing with U.S.-based sellers.
I interrupt to ask Ladha what his user rating is. The number is often a source of pride among eBayers; it's a performance gauge that refers to the amount of praise a user has received from successful transactions. He tells me his rating is 256, though he assures me that it should really be something like 1,400.
"Nobody ever leaves positive feedback any more," pipes up Goertz in sympathy.
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