Air Canada is trying to hunt down the high-mileage flyers behind érrorplan, a movement founded by Air Canada super-duper-gold customers to call the quasi-monopoly on its crappy, brain-damaged service (I once got off a Montreal-Toronto bizclass flight to discover that all off the "Priority" baggage had been lost in transit!). The érrorplanners are papering AC lounges around the world with their fliers and hosting a great little site for collecting and sharing horror-stories.LinkDiscuss (via MeFi)
Air Canada is trying to
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