Usability meets vote-o-matics

A critique of the UI on Georgia's electronic ballot system:

The "ballot box", for lack of a better term, is an approximatly 8 inch by 10 inch LCD screen, placed the long way, and leaning at about a 45 degree angle. Beneath the box and to the right is a "card holder", which was at best a bad place. I'm 5'10", and I didn't see it until I stepped back for a second to find where the card went. On first impression I was expecting a swipe-card situation. But it's a smart card, with a chip inside of it: it writes your choices to the card, so it's got to hold onto it. Not the worst, but mentionable.

On finding the location for the card, I stuck it in… and got nothing for a few seconds. A sticker on the top read to stick it in until the green light goes on. The green light is beneath the card's slot – so you can't see it until it goes in. Icky. Place it on top so people can see it.

I read of reports where people were slipping it beneath the slot, in the space between the slot and the box. I didn't experience the problem… but the elderly woman next to me did have problems placing the card into the box. Couldn't lean over and watch to find out what the problem was, though: that's polling places for you.

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(Thanks, Ted!