Lia "Cheesedip" Bulaong took great notes yesterday at my SXSW "Doing Good Online" panel:
chris: with npr since 1998 — when he got there he did the website, there were six people there. had to do it every day. cut and encoded eight hours of audio every day. what we do is put content on the internet, and in a way so people can't just listen to things, but the specific things that they want. (example, the impeachment hearings, people could listen to snippets of it) … npr's mission statement has nothing about making money, lucky enough to work in an area where you can have pie in the sky ideas and it's okay. … "driveway moment" is when you hear something in your driveway and are so enthralled that you can't leave … one of the top searches we get is for "this american life", which is not an npr program. since we're not concerned with profits but that people get they want on our site, if they came for that then we give them what they want.
(Thanks, Lia!)