BBC: DRM makes music customers mad

The BBC reports that the consumer revolt against DRM is underway, with customers for digital music getting caught out by unreasonable restrictions imposed on them by technology.

PC Pro says people are growing increasingly dissatisfied with restrictions on tracks they have paid for, especially if the price they pay is similar to that which is paid for a physical CD.

"That is the trouble when you are presented with a product that lacks the physical nature. It won't feel it has the same sort of value," Paul Brindley, head of digital music analysts, Music Ally, told the BBC News website.

"If there are problems on top of that with what you can do with it, it is inevitable that consumers will start thinking this is much less of a valuable product.

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(Thanks, Matt, Alice!)