Consumerist's Laura Northrup rounds up several years' worth of stories from Apple customers who say they were denied warranty support on their computers because they'd smoked around them. As an annoying ex-smoker, I can sympathize with a tech who doesn't want to work on a machine that smells like an old ashtray, but that's what painter's masks are for -- I've also serviced machines that reeked of BO and other less savory odors. This just feels like a way to weasel out of doing warranty service and forcing customers to pay for new machines. If the company has a policy of not fixing machines if you smoke near them, it should say so when it sells you the warranty: WARNING: IF YOU LIGHT UP NEAR YOUR LAPTOP, WE WON'T EVER FIX IT, EVEN IF IT IS MATERIALLY DEFECTIVE.
Dena set up an appointment at the same Apple store. They told me that they would take pictures of the computer – both inside and out before determining whether to proceed and that if the only problem was the optical drive, they’d probably just replace it. Dena called me earlier this week to deliver the “bad news.” She said that the computer is beyond economical repair due to tar from cigarette smoke! She said the hard drive is about to fail, the optical drive has failed and it isn’t feasible to repair the computer under the warranty. This computer is less than 2 years old! Only one person in my household smokes – one 21 year old college student. She said that I can get it repaired elsewhere at my expense. I asked why my warranty didn’t cover the repair and was told it’s an OSHA violation.
Smoking Near Apple Computers Creates Biohazard, Voids Warranty
Hearthcabinet's "Ventless Fireplaces" use "pre-filled alcohol gel cartridges" -- that is, proprietary logs. When Drew quizzed the company's reps about this on Facebook, they danced around the question, but yeah, it's proprietary logs all right. The company notes that the design is patented (the founder, a product liability attorney named Michael Weinberger, has many related […]
It being 2019, you may now buy a portable cassette player with Bluetooth functionality. Meet Its OK, a ~$65 gadget currently firing up Kickstarter. Chaim Gartenberg: the It’s OK does the usual tape things, like playing cassettes or letting you record to tapes, it also bills itself as the world’s first Bluetooth 5.0 portable cassette […]
Eurogamer’s Will Judd flirts with heresy: “Are mechanical keyboards really good for gaming?” When it comes to PC gaming peripherals, stats and specs drive purchases. Gaming monitors became popular because they offered lower latency or higher refresh rates, while gaming mice boasted higher sensitivities and improved tracking accuracy. Yet this quantitative trend doesn’t seem to […]
With the rising temperatures on tap this summer, the climate is going to be a frequent topic of conversation, and those conversations won’t be happy ones. Luckily, there’s a way to do a little climate change of your own – in a safe and sustainable way. When it comes to personal air conditioners, EvaPolar is […]
Whether you’re using them for next-level selfies or steady tracking shots, gimbals are a must for anyone who wants to maximize the potential of these powerful smartphone cameras we’re all carrying around. But those smartphones are also supposed to be portable, and let’s face it: Gimbals tend to offset that advantage. Weighing in at just […]
It’s too hot for yard sales, but hey: The internet is here for you. Here are the top ten deals on some of the Boing Boing Store’s best gear, just in time for summer. It’s everything from grills to security cameras to MacBook Pros, and they might be as low as they’re ever going to […]