Nick Saber, president of CrossTech Media, came back from lunch on Monday and tried to log on to his Gmail account. Instead of his email, he got this message:
Sorry, your account has been disabled. [?]
When he emailed Google's customer support, he got the following:
Thank you for your report. We've completed our investigation. Because our investigation was inconclusive, we are unable to return your account at this time. At Google we take the privacy and security of our users very seriously. For this reason, we're unable to reveal any further information about this account.
Chris Brogan reports:
Suddenly, Nick can't access his Gmail account, can't open Google Talk (our office IM app), can't open Picasa where his family pictures are, can't use his Google Docs, and oh by the way, he paid for additional storage. So, this is a paying customer with no access to the Google empire.
When Google Owns You (Chris Brogan)