Why Sony PS4s get roach-infested so easily

It's not your imagination: Sony's Playstation 4 really is unusually vulnerable to cockroach infestation. The reasons why remind me of airline disasters: a combination of several individually-trivial mistakes that combine to form something awful. But the results are so gross Sony won't repair PS4s with roaches in them, writes Kotaku's Cecilia D'Anastasio, sending mystified owners into the arms of disgusted local repair shops.

Matt Zieminski, who works for console repair suite IFixit, told me that most of the time, the consoles aren’t sent in for roach cleaning—the users don’t know they’re infested. The PS4s just stop working and the owners don’t know why. Turns out, the PS4’s internal power supply fries roaches onto its components, which can stop the PS4 from turning on. When the bugs have made little homes in there, and have little roach kids, those roach kids and their feces can melt onto the hardware.

Zieminski knows a PS4 is infested because “Roaches leave traces,” he says. “Their poop color is distinct and has a certain smell to it. We kind of know right off the bat if there are poop stains on the vent of the fan—we assume it’s bug-loaded.”

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