When a US woman posted about being raped at a Mexican resort, TripAdvisor deleted the post, saying it "wasn't family friendly." Other people say they've posted about rapes and deaths at resorts only to have them deleted by TripAdvisor for spurious reasons.
Via Uproxx:
TripAdvisor was recently forced to implement a new system of using digital badges to denote resorts where sexual assaults and other crimes had taken place, after the travel website received a rash of bad press from users claiming their negative reviews had been deleted. The badges only remain on the website for up to three months, however, and are at the discretion of TripAdvisor to remove. Three women who spoke to Megyn Kelly on Today Monday morning say that the move was too little, too late, unfortunately — and that the badges alone aren't good enough.
Kristie Love, who alleges that she was raped by a security guard at the Iberostar Paraiso Maya on the Mexican Riviera, laments that it took seven years to get her review posted. When asked whether or not TripAdvisor is doing enough to combat sexual assault, Love asserted that it was definitely not. "To do a three month badge in my opinion– it's criminal," she said. "A three month badge for something that is a rape, they're putting something up that if there has been any sort of criminal activity, they're going to put a badge on TripAdvisor that's going to last three months."
My own experience with TripAdvisor has been crappy. Last year I wrote a negative review of a hotel and included photos, and TripAdvisor never published my review.
