Pam Cowburn from Article 19 sez, "Over 70 civil society groups have written to Mark Zuckerberg asking for Facebook to review its content removal processes and give all users the opportunity to appeal against content takedowns that they think have been made in error."
Facebook remains far behind its competitors when it comes to affording its users due process. 1 We know from years of research and documentation that human content moderators, as well as machine learning algorithms, are prone to error, and that even low error rates can result in millions of silenced users when operating at massive scale. Yet Facebook users are only able to appeal content decisions in a limited set of circumstances, and it is impossible for users to know how pervasive erroneous content takedowns are without increased transparency on Facebook’s part. 2
While we acknowledge that Facebook can and does shape its Community Standards according to its values, the company nevertheless has a responsibility to respect its users' expression to the best of its ability. Furthermore, civil society groups around the globe have criticized the way that Facebook’s Community Standards exhibit bias and are unevenly applied across different languages and cultural contexts. Offering a remedy mechanism, as well as more transparency, will go a long way toward supporting user expression.
An Open Letter to Mark Zuckerberg: [Santa Clara Principles]
ARTICLE 19 and 70+ civil society groups write to Mark Zuckerberg over content removal [Article 19]
Last week, our lawyers at the Electronic Frontier Foundation sent a reply to Bird, the scooter company, which had sent us an intimidating letter seeking to censor this post on Bird conversion kits, which let you unlock the hundreds of Bird scooters that are auctioned off by cities after Bird fails to claim them from […]
Hundreds of angry Christians protested at a museum in Haifa, Israel, demanding that the museum remove an exhibit that featured a “McJesus” sculpture. The sculpture – Ronald McDonald crucified on a cross – is part of a larger exhibit commenting on society’s worship of capitalism, but after photos of the crucified clown were shared on […]
Chinese internet users can't type the numbers "1984" into social media, but Chinese bookstores freely sell copies of Orwell's novels, including Nineteen Eighty-Four, as well as other books whose titles are banned on social media.
It’s a rude awakening for that rookie vacationer abroad when they try to plug in their gear for the night. Veteran jet-setters know that outlet shapes can vary wildly from country to country, which necessitates that most boring must-have for any world-traveler: A sackful of clunky power adapters. Awkward problem, elegant solution: The Twist Plus […]
Looking for a career in music behind the boards, either as a music producer or DJ? It’s a good bet that you’re going to be working with Ableton Live. Each new iteration of this powerful workstation gives the user more tools to create, and it’s just as well suited for the task of meticulous track […]
The graveyard of failed startups is littered with concepts that just got lost in translation. At its core, that’s what great front-end design is about: Making an app or website usable, translating its best ideas smoothly to the user. It’s a skill so broad there might be no one book or course that covers it […]