Pam Cowburn from Article 19 sez, "Over 70 civil society groups have written to Mark Zuckerberg asking for Facebook to review its content removal processes and give all users the opportunity to appeal against content takedowns that they think have been made in error."
Facebook remains far behind its competitors when it comes to affording its users due process. 1 We know from years of research and documentation that human content moderators, as well as machine learning algorithms, are prone to error, and that even low error rates can result in millions of silenced users when operating at massive scale. Yet Facebook users are only able to appeal content decisions in a limited set of circumstances, and it is impossible for users to know how pervasive erroneous content takedowns are without increased transparency on Facebook’s part. 2
While we acknowledge that Facebook can and does shape its Community Standards according to its values, the company nevertheless has a responsibility to respect its users' expression to the best of its ability. Furthermore, civil society groups around the globe have criticized the way that Facebook’s Community Standards exhibit bias and are unevenly applied across different languages and cultural contexts. Offering a remedy mechanism, as well as more transparency, will go a long way toward supporting user expression.
An Open Letter to Mark Zuckerberg: [Santa Clara Principles]
ARTICLE 19 and 70+ civil society groups write to Mark Zuckerberg over content removal [Article 19]
Speaking to reporters on Air Force One, Trump last night declared that he would ban the social media site Tik Tok. “As far as TikTok is concerned we’re banning them from the United States,” Trump said, calling the action a “severance.” Trump did not specify whether he will act through an executive order, or another […]
We will permanently suspend accounts Tweeting about these topics that we know are engaged in violations of our multi-account policy, coordinating abuse around individual victims, or are attempting to evade a previous suspension — something we’ve seen more of in recent weeks. — Twitter Safety (@TwitterSafety) July 22, 2020 These actions will be rolled out […]
On July 7, 2020, a group of 150 elite writers and academics, ranging from David Brooks to J.K. Rowling, signed their names to a letter in Harper’s Magazine crying the alleged censorship of so-called “cancel culture” — which is to say, angry voices on the Internet who disagree so vehemently with views they consider abhorrent […]
From ordering from Amazon to paying bills over the web to something as simple as bottled water, we’re all hooked on modern convenience. We can’t help it. There are just too many modern world advances that save us too much time not to become a creature of comfort and go the easy route. Even if […]
No matter whether you go into the office or work from home, whether you roll out of bed at 5 a.m. or never get up before 9, we all agree a day can on how you feel first thing in the morning when you wake up. If you wake up feeling groggy or out of […]
The aluminum can is a great invention. And for 60 years, it and its crafty little addition, the pull tab, have made transporting and drinking all of our favorite beers, soft drinks and other beverages about 1,000 percent easier. Of course, evolution continues — and even an innovation as awesome as the aluminum can is […]