Jeff writes, "I learned this week that it's possible to run up a $750 international data roaming bill in one minute on AT&T. I managed to convince AT&T to forgive the charges after two days and 40 minutes of phone calls but the best guess at how this happened is kind of alarming. It seems that AT&T's billing system sometimes bundles US traffic with international traffic." Jeff was driving in the Pacific northwest, near the Canadian border.
When I called AT&T later, I was surprised to learn my phone had used 50 MB of data bandwidth during my one minute of roaming. At $15.36 per MB, they said I owed more than $750. I tried explaining to the agent that I was happy to pay for data that I used but that my phone was unable to successfully acquire any usable data. I spent 28 minutes on the phone with the agent and his supervisor but they adamantly refused to reactivate my U.S. data service unless I agreed to purchase a $30 international data roaming package to cover the usage. They also were unable to document the bandwidth usage to any detail but this is partly understandable for privacy reasons.
Yes, You Can Spend $750 in International Data Roaming in One Minute on AT&T
Gabriella Corley is a 9 year old with Type I diabetes who’s allergic to the insulin covered by her low-income parents’ healthcare; to live, she must take Sanofi’s proprietary Apidra brand insulin, which has increased in price by 1,123% since 1996, and which is only covered to 25% by her insurer’s Pharmacy Benefit Manager, CVS.
Since the earliest days of ecommerce, analysts have predicted that retailers would use their estimations of their customers’ willingness to pay to invisibly, instantaneously reprice their goods, offering different prices to each customer.
The Intercept publishes a previously-unseen set of Snowden docs detailing more than $500,000,000 worth of secret payments by the Japanese government to the NSA, in exchange for access to the NSA’s specialized surveillance capabilities, in likely contravention of Japanese privacy law (the secrecy of the program means that the legality was never debated, so no […]
Bamboo has lots of uses beyond just being panda food. Things like bikes, roads, scaffolding, and musical instruments are made from the fast-growing grass. But unless you are participating in a tropical-themed LARP, you probably wouldn’t want a shirt made from bamboo stalks. So why do bamboo bed sheets make any sense? Because yarn extracted from […]
If you want to work in tech, but don’t have any desire to code web apps to help businesses sell things to other business, you might want to consider a career in cybersecurity. Judging from the apparent complete infiltration of Russian hackers in American cyberspace, it seems fair to speculate that there’s a major shortage of […]
All moms are different. But all moms like getting flowers on Mother’s Day, and that’s a fact (not, however a fact we can document in any fashion.) Instead of getting chewed out for forgetting to call her on the second Sunday of May, you can take care of it ahead of time with Teleflora’s flower […]