Jeff writes, "I learned this week that it's possible to run up a $750 international data roaming bill in one minute on AT&T. I managed to convince AT&T to forgive the charges after two days and 40 minutes of phone calls but the best guess at how this happened is kind of alarming. It seems that AT&T's billing system sometimes bundles US traffic with international traffic." Jeff was driving in the Pacific northwest, near the Canadian border.
When I called AT&T later, I was surprised to learn my phone had used 50 MB of data bandwidth during my one minute of roaming. At $15.36 per MB, they said I owed more than $750. I tried explaining to the agent that I was happy to pay for data that I used but that my phone was unable to successfully acquire any usable data. I spent 28 minutes on the phone with the agent and his supervisor but they adamantly refused to reactivate my U.S. data service unless I agreed to purchase a $30 international data roaming package to cover the usage. They also were unable to document the bandwidth usage to any detail but this is partly understandable for privacy reasons.
Vtech is a ubiquitous Hong Kong-based electronic toy company whose kiddy tablets and other devices are designed to work with its cloud service, which requires parents to set up accounts for their kids. 4.8 million of those accounts just breached, leaking a huge amount of potentially compromising information, from kids’ birthdays and home addresses to […]
BMG Rights Management and Round Hill Music. has been trying to enlist Cox Cable as an accomplice in a copyright trolling scheme, demanding that the company pass on copyright infringement notices that accuse users of downloading music and order them to pay large sums of music or face punishing lawsuits.
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These knitted gloves are here to save the day (and your hands) with an ultra-comfy, double-layer that will allow you to stay warm and use your phone. Now you can take photos on the fly, text, Tinder, and more without letting freezing temperatures get in your way. Plus they work with all touchscreens, so no […]