A new consultation by the UK telcoms regulator Ofcom will require ISPs to match the speeds they advertise, and if they fail to do so, customers will get the right to unilaterally cancel their broadband subscriptions without penalty.
The UK's telephony infrastructure -- copper and fibre -- is regulated with a line-sharing arrangement typical of developed nations with the exception of the USA, which eliminated the schemes in the early years of George W Bush's first term. Under the deal, any ISP can provide service on the lines that come into your home or business, which promotes competition on price and performance. It also allows brilliant ISPs like Andrews and Arnold to provide service to anyone in the country.
Under these rules, customers who have been misled by deceptive advertising will be able to take their business to one of these other ISPs, impeded only by the absolutely, unforgivable terrible performance of BT Openreach, the company that actually connects and disconnects the lines, who perform this duty with all the competence, cheerfulness and coordination of the zombies in The Walking Dead.
Andrew Ferguson, editor of Think Broadband, said: "The code-of-practice changes are very welcome, but it's clear from years of experience that broadband providers are not deliberately and systematically ripping off the customer.
"The biggest problem for an ISP is balancing the desires of the marketing department against what consumers are actually experiencing every day. These rules, once implemented, should help to force providers to be more honest with their customers," said Mr Ferguson.
Internet speed guarantees must be realistic, says Ofcom
Aaron Schlossberg has spent years showering his fellow New Yorkers with racist abuse, but it wasn't until he went on an unprovoked racist tirade against a server and customers at a restaurant near his law office that he became infamous.
Back in March, the House passed the Music Modernization Act, a welcome bill made it easier for musicians to get paid reliably for digital streaming.
Twitter draws a lot of fire for making it easy for anyone to set up an anonymous account or a bot; the argument against this says that making it easy to be anonymous also makes it easy to be shady.
Few programming languages boast the versatility and user-friendliness of Python, which is why it’s the first language of choice for many aspiring programmers. Regardless of your experience level, you can take the first step to becoming Python-savvy with the Python 3 Bootcamp Bundle, available in the Boing Boing Store for $35 this week. Featuring more than […]
We live during a time where cyberattacks regularly make news headlines, so it should come as no surprise that cybersecurity professionals are experiencing a surge in demand at even the entry level, making now the ideal time to learn the tools of the trade if you’re considering a career switch. The 2018 Supercharged Cybersecurity Bundle offers […]
It’s no secret that companies are eager to hire new project managers and pay them hefty salaries to ensure their initiatives make it from A to B. However, demand alone isn’t quite enough to get your foot in the door as a project manager these days. Without the right certifications, companies will have a hard time […]