Calgary's Chinook Centre and Market Mall -- operated by Cadillac Fairview -- have been caught running background software that analysed the footage from the CCTVs in the malls' electronic directories to guess at the age and gender of visitors, without consent or notification.
The discovery was made when a visitor to Chinook Centre spotted a glitched-out electronic mall directory that was displaying a window with the output from the facial recognition software.
Sharon Polsky with the Privacy and Access Council of Canada said the general public would likely be shocked if they realized they were being surveilled with facial recognition technology.
"The people are not notified. They're not given an opportunity to opt in, much less opt out," Polsky said.
She said the most businesses usually do is post a sign saying a facility is under CCTV surveillance, but few go as far as spelling out to consumers what surveillance actually is taking place or undertake privacy impact assessments.
"There's no way to verify the alleged purpose, and they [could] start using it for other purposes. From a civil liberties perspective, from a privacy perspective, from the perspective of being able to exercise our rights, it's a huge concern," Polsky said.
At least two malls are using facial recognition technology to track shoppers' ages and genders without telling [Sarah Rieger/CBC]
Most U.S. adults answer fewer than half questions correctly on digital know-how quiz, and many struggle with cybersecurity and privacy
Evan from Fight for the Future writes, "More than 30 civil rights organizations, including Fight for the Future, Color of Change, National Immigration Law Center, and CAIR, have signed an open letter calling for elected officials to investigate Amazon Ring’s business practices and put an end to all Amazon-police surveillance partnerships. This is the first […]
A lot of companies struggle with bias in the workplace, but for many big tech companies, the problem is a bit more extreme. Why, because it's not just the human beings that are racist, a lot of their algorithms are biased too. This is the problem that Google reportedly was trying to solve when they […]
Need data storage? Join the club. It may still seem like the wild west out there, and for many companies, it’s a tough choice between security and accessibility. Luckily, there’s a platform that gives you a lot of both: Polar Backup Cloud Storage. Whether you’re a busy private citizen or managing valuable company data, Polar […]
There are a lot of different language apps out there because nobody learns anything the same exact way – especially not something as complex as a new language. For some people, the best way is to dive in and start talking, but that’s easier said than done if you’re not around those natives you aspire […]
There’s movie merch and then there are artifacts – one-of-a-kind items for the true fans only. These 11 items definitely fall into the latter category. We’ve unearthed movie art, props and other fan touchstones from the major nerd franchises of the last 50 years. Gaze upon these Star Wars and Marvel collectibles and don’t worry. […]