Touching new interfaces for mobile phones

My latest article for TheFeature is an interview with Nokia's "oracle" of concept development, Matt Jones, about tangible interfaces and embodied interactions.

TheFeature: Can you give a concrete example (of a tangible interface)?

Jones: We're looking at how touch can be used to execute a number of tasks or interactions so you don't have to switch contexts from the real world to the world inside the screen. For instance, one person could touch his device to someone else's and give them a "digital gift," to borrow a phrase from our old boss Marko Ahtisaari. That digital gift might be something as simple as a URL or a photo that I've taken of a moment we just shared.

TheFeature: Awww. That's sweet.

Jones: Well, I don't want to get too Hallmark about it. All joking aside though, the touch technology provides measurable quantitative differences in the efficiency by which people can complete that kind of task. In terms of the measurements that people wearing white coats take inside usability labs, touch technology could reduce the number of interactions required by an order of magnitude. To set up a swap over Bluetooth might take twenty or thirty clicks. This completes the interaction with one touch. Although, for security purposes, we also have a confirm button. There's something very human about giving someone a gift while looking them in the eye and touching the devices together instead of both people squirreling away in the interfaces trying to do the data exchange.

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