One thing we definitely learnt is that even the smallest bit of new information, or the tiniest of tweaks - in user interface, responsiveness, outreach - can have big effects. So if you have any suggestions about any part of the EFF, or you're running something that you think the EFF should know about, let me know.Link
Oh, and become a member! That way you can boss me around with impunity.
I write books. My latest is a YA science fiction novel called Homeland (it's the sequel to Little Brother). More books: Rapture of the Nerds (a novel, with Charlie Stross); With a Little Help (short stories); and The Great Big Beautiful Tomorrow (novella and nonfic). I speak all over the place and I tweet and tumble, too.