Continental Airlines diverted a Twin-Cities-bound plane to Rochester due to a storm, and then locked the entire planeload of passengers in the plane overnight for nine hours
. The TSA had gone home, so the passengers couldn't clear security if they got off and left the airport, and the ground crew wouldn't let them get off and stay in the airport. So 47 people -- including babies -- were locked into the plane with no food and overflowing toilets, held prisoner until the airline could get its act together. Jesus.
"It's not like you're on a [Boeing] 747 and you can walk around,'' said Christin, a professor at William Mitchell College of Law. "This was a sardine can, with a single row of seats on one side of the plane and two rows of seats on the other. And they've got about 50 people inside, including babies, for the whole night. It was a nightmare...''
47 trapped on 'nightmare' flight to the Twin Cities
The airline crew on the plane reached their maximum work hours in the air, so another crew had to be flown in. The alternative of chartering a bus didn't work out. And letting the passengers into the Rochester airport was not possible because they would have to go through security screening again, and the screeners had gone home for the day.
What about just letting the passengers sleep in the airport terminal? "That was not provided as an option by ground services personnel at the airport,'' said Nicholas...
As light began to fill the cabin around 6 a.m., the plane doors opened and passengers were allowed into the airport terminal, Christin said. The airlines gave them one free beverage, he said. By about 9:30 a.m., the passengers were sent back on the same plane they had spent the night in -- which by this time had no functioning restroom. They landed in the Twin Cities about 11 a.m.
The swift replacement of CRT screens with flat panels created tons of extremely toxic e-waste, with dangerous tubes and leaded glass posing unique environmental and safety hazards for disposal workers and sites.
The “nonpology” is a corporate standard: a company does something terrible, and then it tells you it’s sorry that you found its behaviour upsetting. But HP’s October 2016 public statement on its secret, aftermarket attack on its customers’ property has made important advances in the field of nopologyology.
When you open the box for a Storm Trooper snuggie blanket, you’ll discover a card telling you that by buying the blanket, you’ve waived your right to sue the manufacturer and will subject yourself to binding arbitration if your blanket gives you cancer or burns you to death or any of the other bad things […]
Although there will never be a consensus about the best way to make coffee, any coffee connoisseur will agree that controlling the grind of your beans and balancing water temperature are the keys to a tasty cup. Since your plastic coffee pot doesn’t really allow for that kind of customization, going back to the French […]
Not all hackers are malicious information thieves—white-hat ethical hackers work with technology companies to ensure the security of their computer systems and user data. With all of today’s high-profile data breaches, ethical hackers are in considerable demand. To learn these critical skills and break into the high-paying cyber security field, try taking the courses in this […]
Making people aware of goods and services in the digital age requires an array of new strategies from social media and email to number-crunching tools like Google Analytics. To get a handle on the techniques used to capture attention and convert traffic into dollars in a crowded online environment, the Full-Stack Marketer Bundle offers 22 hours of training to get […]