Nancy Schaar at the Times Reporter:
A 62-year-old Carrollton area man was found unconscious and unresponsive Thursday morning during an intense search overnight by Carroll County sheriff deputies, an Ohio State Highway Patrol trooper and the patrol’s airplane. [Sheriff] Williams said he attempted to use the man’s cell phone signal to locate him, but the man was behind on his phone bill and the Verizon operator refused to connect the signal unless the sheriff’s department agreed to pay the overdue bill. After some disagreement, Williams agreed to pay $20 on the phone bill in order to find the man.
Though this case is from a while ago—operators are now made available to assist emergency services—it got me thinking about what makes carriers and telcos such horrible companies to deal with once you're a customer. It's because accepting a long term cellular contract is a lot like going a couple of grand in debt.
As a result, their corporate culture gravitates toward that of a collection agency. It's inevitable, even if they try to avoid it, because that's the economic bottom line of the customer-facing part of their business. If an operator is actually having to talk to you, you must be a deadbeat or some other kind of problem.
Verizon, when asked by police to find a cellphone, suffered from a perverse blind spot: it could not see beyond the fact that the cellphone's owner owed it money.
Unconscious Carroll man found after 11-hour search [Times Reporter via Reddit]
A transit officer in Minneapolis, whose main job is to ask “Tickets, please!”, was filmed May 14 wanting “Papers, please!”. The video posted on Facebook on May 20 has over 1 million views. In the clip, the officer asks the man, “Do you have a state ID?” The man appears to shake his head no. […]
Death Row inmate JW Ledford, after enjoying a 5,000-calorie last meal, was killed with a lethal injection by the U.S. State of Georgia this morning. He quoted Cool Hand Luke, smiled and said “you can kiss my white trash ass,” then had his mic cut as he began ranting. For his final meal on Friday, […]
Noncompete agreements have historically been the provision of highly-placed execs and critical “knowledge workers” (and even then, fast-growing economies like California have banned them in the interests of encouraging competition and growth) but now employers are routinely making the “agreements” a condition of unskilled waged labor, from making sandwiches to digging holes for $10/hour.
While some people still maintain that everything in Apple’s walled garden “just works” and is immune to the rampant malware of the Windows world, the reality is different. The Mac’s growing market share has made it a much more viable target for malicious actors, and its built-in tools aren’t always enough to fix things. Drive […]
Boasting an IPX6 waterproof rating, the Trakk Bullet Ultra Compact Waterproof Bluetooth Speaker resists dust and heavy rainfall. It’s currently available in the Boing Boing Store.The Trakk Bullet offers the same wireless convenience as other portable speakers, but few are built as tough as this one. Its utilitarian construction is designed to be a totally low-maintenance […]
The Ticwatch 2 Active Smartwatch is a simpler take on an active wearable that raised over $2m dollars on Kickstarter and is currently offered in the Boing Boing Store.Somewhere in between the single-day battery life and platform-specificity of the Apple Watch and Android Wear devices, there exists the Ticwatch. Instead of trying to shoehorn another […]