The shady ripoff merchants are doing so well they're going to start selling through Amazon, and their apparently imaginary bricks-and-mortar sister company Gift World is shutting down.
Kleargear destroyed the credit of customers who complained about getting ripped off, then disappeared when a court ordered them to pay restitution — now they have a new US address, shared with a scammy auction site, raising questions about what other ripoffs the company's owners are involved with.
The notorious online retailer Kleargear (previously) has been ordered to pay $306,750 in damages (including punitive damages) as well as legal costs to Jennifer and John Palmer. The Palmers wrote an online complaint when they didn't get their Kleargear order, only to have Kleargear send them a bill for $3500 for violating a "nondisparagement clause" in the company's terms of service; when they didn't pay it, Kleargear damaged their credit rating, which ended up sabotaging a house-purchase for the couple. — Read the rest
The latest update in the saga of Kleargear (previously) is downright bizarre. Having invoiced unhappy customers for complaining online about their crappy service and then ruined those customers' credit rating, the company now refuses to acknowledge a judgment against them from a US court because they insist that they're located in France and weren't served there.
Mark posted about Kleargear, the company that ruined a dissatisfied customer's credit rating and fined her $3500 for posting a negative review when she didn't receive her goods. The company went into "social media hiding" after the story hit the net, but that didn't help the customers whose lives they'd ruined. — Read the rest
Remember KlearGear.com? It's the novelty company that charged a woman $3500 and ruined her credit record after she complained to ripoffreport.com about Kleargear's poor service. Since the news broke last week, KlearGear has protected its Tweets and canceled its Facebook page. — Read the rest
Matthew says: "A woman paid for items from kleargear.com but never received them, so she wrote a bad review of the site on ripoffreport.com. Three years later she received a $3500 bill from Kleargear, stating that she'd violated the 'non-disparagement clause' to which she agreed when she paid for the items." — Read the rest
Last week's Senate Commerce Committee hearings invited testimony on the Consumer Review Freedom Act, which would ban the increasingly widespread practice of inserting "non-disparagement" clauses in consumer contracts that are used on products and services from apartment buildings to cellphones to dental care.
Introduced by Eric Swalwell (D-CA), the draft Consumer Review Freedom Act bans the "un-American" practice of making people agree not to complain as a condition of using websites.
The shaded keys on Kleargear's computer keyboard underwear spell out "Computer Geek." It would be better if they spelled out OMGWTFBBQ!!!1! but that's a small nit to pick, really.
(via Gizmodo)
