Bruce Kushnick's 475-page damnation of the telecom industry, "The Unauthorized Biography of
the Baby Bells & Info-Scandal" has been published as a free downloadble text. I've just skimmed it now, paying particular attention to the ringing endorsement given in the introduction by Bob "Ethernet" Metcalfe and it looks very tasty indeed. Kushnick tears the lumbering telco dinosaurs entire new digestive tracts — and documents the hell out of their failures, rip-offs and rottenness. Jason calls this "the book the Bells don't want you to read."
(via JOHO the blog)