The Re-Imagineering is a blog that bills itself as "A forum for Pixar and Disney professionals passionate about the Disney Theme Parks to catalog past Imagineering missteps and offer up tenable practical solutions in hopes that a new wave of creative management at Imagineering can once again bring back the wonder and magic that's been missing from the parks for decades. The opinions expressed at Re-Imagineering are those of the individual contributors and do not necessarily represent the opinions of The Walt Disney Company." Absolutely brilliant. Check out entries like this one:
With the existing attractions, Park Operations has been known to disable actuators in animatronic figures and turn off special effects because they can't afford to maintain them. The auctioneer pirate isn't moving like a chicken because he was animated poorly, he's moving like that because an Operations person repositioned his arm so the figure won't wear down his costume. This lack of cooperation between WDI and park Operations undermines the work of the imagineers and leads to what we call, "bad show."
The goal of Park Operations exclusively needs to be maintenance of the best show possible. If meeting this goal conflicts with their budget then they need to be involved earlier in the design process to address maintenance issues and/or the cost of maintenance needs to be included in the design budget for all new attractions. Yes that would raise the cost of the attraction but it's not fair to hand Park Operations the keys to a 100 million ride and say, "keep her looking good as new." It's not that operations folk are unconcerned with quality (one would hope), they're just being practical. It's no fun to inherit a Lamborghini if you can't afford the insurance.
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(Thanks, Terry!)