Catherine Buni and Soraya Chemaly report on The Secret Rules of The Internet: the mass-scale moderation practiced by social networks.
Mora-Blanco’s team — 10 people in total — was dubbed The SQUAD (Safety, Quality, and User Advocacy Department). They worked in teams of four to six, some doing day shifts and some night, reviewing videos around the clock. Their job? To protect YouTube’s fledgling brand by scrubbing the site of offensive or malicious content...
"Oh, God," she said.
Mora-Blanco won’t describe what she saw that morning. For everyone’s sake, she says, she won’t conjure the staggeringly violent images which, she recalls, involved a toddler and a dimly lit hotel room..
That YouTube's moderation system is a failure is part of internet lore. But it's still amazing to see both how much moderation YouTube does, how completely horrifying the removed content is, and how much professional consideration can go into individual decisions.
Moderation is a selective pressure that favors compatible abusiveness at the limits of whatever's permitted: typically sexism, racism, and general bigotry wedded to whatever structural qualities of the platform can be exploited to amplify and apply it. It's a culture problem that looks like a technology problem, but technical solutions often have unexpected results. And many companies hardly bother to try.
Bruce Schneier (previously) has spent literal decades as part of the vanguard of the movement to get policy makers to take internet security seriously: to actually try to make devices and services secure, and to resist the temptation to blow holes in their security in order to spy on "bad guys." In Click Here to Kill Everybody: Security and Survival in a Hyper-connected World, Schneier makes a desperate, impassioned plea for sensible action, painting a picture of a world balanced on the point of no return.
Accidents happen. And when they do, you’re going to want a dash cam for a second pair of eyes. At the minimum, a decent dash cam can save you vast sums of time and money in case of an accident. But a really good dash cam can do a whole lot more. Here are six […]
The field of data analytics is growing as fast as the internet itself. Self-driving cars, airline pricing, and huge marketing campaigns are all driven by the insights that data scientists can distill out of vast sums of information. Even with the help of powerful software like Python, it’s a highly skilled position. But those skills […]
If you’re marketing on the web, your Google-fu needs to be strong – and up to date. Without a firm grasp on what drives traffic, you’ll never be able to take the wheel. That’s why even if you know where to put your keywords, a little extra effort goes a long way on any marketer’s […]