When Trump FCC Chairman Ajit Pai used fraud and skullduggery to kill net neutrality, he promised that clearing away the allegedly burdensome regulation of delivering the data your customers request would finally spur investment in America's worst-of-bread, ancient network infrastructure. Read the rest

Frontier is the bottom-rung of the top-tier of US ISPs, serving customers in 29 states. Despite enjoying monopoly control over its customers' online lives, and despite massive government handouts and a lackadaisical approach to maintenance, and despite out-and-out theft from customers, the company is filing for bankruptcy, having accumulated $16.3b in debt through mismanagement. Read the rest

Comments filed with the FCC by AT&T, Frontier, Windstream and Ustelcom (an industry group representing telcoms companies) have asked the FCC to change the rules for its next, $20.4 billion/10 year rural broadband subsidy fund to allow them to offer slower service than the (already low) speeds the FCC has proposed. Read the rest

Prior to being acquired by Charter, the cable company Spectrum aggressively marketed home security systems to its customers, inducing them to spend hundreds of dollars on proprietary cameras and other equipment that integrated with their cable networks and offered them remote monitoring and other services. Read the rest

America has some of the worst, most expensive broadband in the developed world, thanks to massive market concentration, grotesque regulatory capture, and systematic underinvestment in crumbling telcoms infrastructure. Read the rest

On Oct 1, a coalition of public interest groups and states' attorneys general lost their appeal in a legal bid to block the FCC's dismantling of federal Net Neutrality protections, accomplished through a mixture of lies and fraud. It was a crushing defeat for Americans and American competitiveness and access to digital life. Read the rest

I'm 100% in favor of pro-competitive regulation of Big Tech, and that is because I'm 100% in favor of pro-competitive regulation of all our hyper-concentrated, monopolistic industries. Read the rest

Your cable company advertises one price, but charges another, much higher one: on average, your real bill will be 24% higher than the price you were promised. Read the rest

Trump's FCC Chairman Ajit Pai rammed through an illegal Net Neutrality repeal by claiming that the Obama-era Net Neutrality rules slowed down investment in broadband, depriving Americans of fast internet. Read the rest

An article of faith among neoliberals is that monopolies are efficient because they are so profitable that they can offer better prices to their customers as well as better services. Read the rest

Frontier bought out Verizon's FIOS business in Texas, California, and Florida; some of Verizon's (former) customers had shelled out $200 to buy their routers rather than endure the indignity of being charged a monthly rental fee by Verizon -- but now, Frontier is charging them a rental fee even though they're not renting a router. Frontier says that this is because supporting third-party hardware costs them so much that they have to charge a fee to recoup it. Read the rest

A year ago, Trump FCC Chairman (and former Verizon exec) Ajit Pai killed Net Neutrality, leveraging illegal, fraudulent industry dirty tricks to ram his rule through the process; all along, he claimed that Net Neutrality was a drag on investment, competition and service improvements, and that Americans would see immediate benefits once he was done killing Net Neutrality. Read the rest

For decades, the Canadian Radio-television and Telecommunications Commission has been missing in action, standing idly by as Canada's telcom companies merged with each other and with media giants, created three bloated, anticompetitive vertically integrated monopolies; now the CRTC has repented its sins, adopting its proposed pro-competition agenda (which was bitterly opposed by the Big Three), with far-reaching implications for mobile virtual network operators, facilities sharing, rural coverage, accessibility and investment. The policy goes into effect immediately. Read the rest

Municipal broadband is pretty much the telco monopolists' worst nightmare: it's a cheaper, faster alternative and it's the only internet service that customers express high levels of satisfaction for, so it's no wonder that telcoms lobbyists have convinced 26 states to ban cities from providing internet access, sometimes literally drafting the legislation and handing it off to lawmakers. Read the rest

A 1997 New Jersey law allows telcoms companies to stop paying taxes while continuing their access to municipal infrastructure (poles, land, lines, etc) if they serve fewer than 51% of the people in a city; in 2008, Verizon started to claim this exemption, by 2015, it was paying no municipal taxes to 150 of New Jersey's 565 cities. Read the rest

I'm 100% down for the trend toward trustbusting, and I'm very glad to see it applied to Big Tech, because, like Tom Eastman, I'm old enough to remember when the Internet wasn't a group of five websites, each consisting of screenshots of text from the other four. I'd like to have that Internet again. Read the rest

AT&T has come a long way from the supernormative, feel-good messages of its You Will ads; now CEO Randall Stephenson predicts a future where his company will dynamically alter your TV ads based on what it thinks you will buy; and chase you with that ad from your TV to your computer to your phone, and then spy on your location to see whether you go to a retailer to buy the thing you've had advertised to you; and use that intelligence to command high advertising rates from advertisers. Read the rest