Defective Comcast security exposes 26.5m customers' partial Social Security Numbers and addresses

Comcast Xfininty's login page had an easily found bug that allowed anyone to gain access to the partial Social Security Numbers and partial home addresses of over 26.5 million customers. Read the rest

Everybody hates their cable company, unless the company is Google, or the city, or a tiny mom-and-pop

Consumer Reports' latest telcoms survey finds that people hate their cable company with the fire of a thousand suns, and that they hate them even more than they did the last time they were asked, which is remarkable, because everyone hated them the last time they were asked. Read the rest

Here's the report that showed the FCC lied about being hacked and then lied about lying

Yesterday, the FCC published an admission that it had lied about a supposed hack-attack that it blamed for the collapse of its public comments portal that led to the agency eventually shutting down public comment and announcing that it would give equal weight to obviously forged anti-Net Neutrality comments and the pro-Neutrality comments it received. Read the rest

Cornered FCC admits that its website was never hacked

When the FCC announced its intention to kill Network Neutrality, it had to accept public comments, and what followed was bizarre even by Trump-era standards: first, millions of living, breathing Americans sent so many pro-Net Neutrality comments to the FCC that the website crashed; then bots spammed the FCC with millions of obviously fake anti-Neutrality comments, stealing the identities of real Americans (including two US Senators!) to do so; despite the overwhelming evidence that humans loved Net Neutrality and bots hated it, the FCC declared that it would give the bot comments equal weight with the human ones; and then it stopped accepting comments, claiming that its website had been hacked. Read the rest

UK regulators ban lies in ISP ads, advertised speeds drop by 41%

The UK Committees of Advertising Practice changed the rules for ISP advertising: where once the ISPs could advertise speeds of "Up to" some incredibly high number so long as 10% of customers ever achieved that speed, now ISPs can only advertise a speed promise if 51% of their customers attain that speed at all times. Read the rest

Now that telcos have "abandoned rural America," the only broadband comes from cable monopolies

You know what's worse than shopping for your ISP in a market served by a cable/teclo duopoly? Getting your internet from a cable monopolist who faces no competition at all. Read the rest

UPDATED: Charter broke its broadband promises to New York State and "gaslighted" about it, now it might lose its license

Update: New York State has revoked its approval of the Charter/Time-Warner merger and has ordered the company to finalize plans to sell off the Time-Warner assets within 60 days.

When Charter merged with Time Warner Cable, it promised the state of New York that it would expand its broadband network. It didn't actually do that, though it continued to report great progress on the project, which was a lot cheaper than actually making progress. Read the rest

Alaska Congressman Don Young (202-225-5765) promised action on Net Neutrality, hasn't delivered

Josh from Fight for the Future writes, "Big news out of Alaska this morning: Local entrepreneur Jennie Stewart of CustomMousePad.com has gone public with news that Congressman Don Young promised he would sign the Congressional Review Act (CRA) resolution discharge petition to help restore net neutrality when the two of them met on Capitol Hill back in June. But now, a month later, he still hasn’t followed through and signed the CRA. His office has gone completely silent, so we need net neutrality supporters to call Rep. Young's DC office (202-225-5765) and ask him to keep his promise by signing the CRA before the August congressional recess." Read the rest

GOP Congressman introduces legislation to restore and protect Net Neutrality

Rep. Mike Coffman [R-CO] -- one of the signatories to the Democrat-led bid to overrule the FCC and restore Net Neutrality -- has introduced The 21st Century Internet Act, which amends the 1934 Telecommunications Act to add a new category of regulated service that ISPs will fit into, sidestepping the legal wrangles over earlier Net Neutrality efforts, which hung up on trying to squeeze the internet into categories that were set in the Marconi era. Read the rest

We need 46 more Congressional votes to force a vote on restoring Net Neutrality

The Discharge Petition that cleared the Senate in May is struggling in the House (as we knew it would). Read the rest

California Senate votes to reinstate Net Neutrality, now it goes to the State Assembly

Yesterday, the California Senate passed S.B. 822, voting 23-12 on party lines; the bill restores strong Net Neutrality protections to the state by banning ISPs from providing services to government entities if they engage in throttling, paid prioritization, zero-rating or other discriminatory practices. Read the rest

Comcast's $1.2b/year modem-rental scam picks your pocket, then exposes you to hackers, stalkers and identity thieves

For most of a century, AT&T ripped off its customers by requiring them to rent their phones, meaning that over the life of your phone subscription, you would buy your phone thousands of times over. Read the rest

Cable industry attains the impossible: makes Americans hate it even more

Comcast is America's perennial most hated company, so it's hard to imagine how it could get even less popular, but you've got to give the company credit: on the way to growing to never-seen size and profitability, it continues to lead its ever-more-unpopular industry in customer dissatisfaction! Read the rest

Two sitting Senators were among the people whose identities were stolen in FCC comments from anti-Net Neutrality bots

Trump's FCC Chairman Ajit Pai was so determined to ram through a Net Neutrality repeal that he ignored the fact that the FCC's public comment inbox was flooded with fake comments from anti-Net Neutrality bots -- at least a million of them -- who indiscriminately stole identities from the dead and alive alike (Pai said he'd treat these fake comments with the same weight that he gave to comments from humans, refusing to help law enforcement track down the botmasters, so that the Congressional Budget Office had to step in). Read the rest

How we can win on Net Neutrality in Congress!

Two days ago, the Senate voted to overrule Trump FCC Chairman Ajit Pai and restore Net Neutrality; it was an incredible victory, but unless the same motion passes in the House, it's a symbolic one. Read the rest

People don't care about "Net Neutrality": they care about "internet freedom" which is the same as "freedom"

Why do 87% of Americans hold a favorable view of Net Neutrality? Not because the vast majority of the country has become wonkishly interested in the intersection of competition policy and telcoms regulation: it's because they care about the internet. Read the rest

To do right now: watch the Senate vote on whether to discuss saving Net Neutrality

Today, Senate Democrats will force a vote on whether to rescue Net Neutrality from the depredations of Vichy nerd Ajit Pai; the debate is streaming now and will continue until 3PM Eastern/12PM Pacific, when the Senate will vote. Read the rest

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