Buoyed by the news that three of the four labels are now making music available as DRM-free MP3s
, Wired's digital music columnist Eliot Van Buskirk has resigned from all the DRM-based subscription services he had subscribed to: Yahoo, Napster and Rhapsody. In a fascinating piece, he recounts the process of resigning from each one. Yahoo only took one minute, but check out the rigmarole Napster puts you through!
What a pain. There's no way to cancel online, so I called the cancellation number (800.839.4210) and waited on hold for about 20 minutes listening to messages like "Did you know that your Napster subscription lets you access over 5 million tracks? Please hold, and a customer service representative will be with you shortly."
A woman came on the line and asked me a bunch of questions (Was this my first call? Could I confirm my email? Is there a phone number on which she could call me back in case something goes wrong with the call? Can I hold again?). Granted, this is two days after Christmas, but still, I wasn't too happy at how long this was taking.
When she took me off hold again, I told her I wanted to cancel because 2007 was the year 3 of the major labels started selling music without DRM. Back on hold.
She came back -- presumably after consulting a manager or the internet to find out what DRM is -- and then responded, "I don't understand, because all of our music contains DRM." Back on hold. This time, I told her I wanted to cancel because the files were DRMed, and she finally canceled my subscription.
In July, the Electronic Frontier Foundation filed a federal lawsuit on behalf of Dr Matthew Green, a Johns Hopkins Information Security Institute Assistant Professor of Computer Science; now the US government has asked a court to dismiss Dr Green’s claims. A brief from EFF explains what’s at stake here: the right of security experts to […]
More than 10,000 people have signed onto EFF’s open letter to HP CEO Dion Weisler, taking the company to task for its dirty trick of using a security update to revoke its customers’ ability to print with third-party ink.
Yesterday, Google announced “Youtube Go,” an “offline first” version of the popular video service designed for the Indian market where internet coverage is intermittent, provided by monopolistic carriers that have a history of network discrimination, and where people have a wide variety of devices, including very low-powered ones.
Amazon’s Audible is hands-down the most popular place to find audiobooks. With its library of over 180,000 books, Audible has the biggest audiobook selection in the world, and a membership gets you a free book each month. You can sync Audible across multiple devices, so you’ll never lose your spot whether you’re on your computer or your phone.This […]
#1. A-Audio Legacy Noise Cancelling Headphones with 3-Stage Technology The A-Audio Legacy Headphones are the Boing Boing Store’s best seller this month, and it’s easy to see why. With 40mm drivers, powerful circuitry, and memory foam padded circumaural ear cups, these are clearly super high-quality headphones. Plus, the patented 3-Stage Technology lets you toggle between passive […]
Vaping is getting more mainstream by the day, which means there’s been an influx of quality yet affordable vaporizers on the market. We’re particularly excited about the APX Wax Vaporizer Kit, which is an easy-to-use, high-quality vape that works with both dry herbs and waxy concentrates.If you’re a beginner trying to get into vaping, the APX […]