Buoyed by the news that three of the four labels are now making music available as DRM-free MP3s
, Wired's digital music columnist Eliot Van Buskirk has resigned from all the DRM-based subscription services he had subscribed to: Yahoo, Napster and Rhapsody. In a fascinating piece, he recounts the process of resigning from each one. Yahoo only took one minute, but check out the rigmarole Napster puts you through!
What a pain. There's no way to cancel online, so I called the cancellation number (800.839.4210) and waited on hold for about 20 minutes listening to messages like "Did you know that your Napster subscription lets you access over 5 million tracks? Please hold, and a customer service representative will be with you shortly."
A woman came on the line and asked me a bunch of questions (Was this my first call? Could I confirm my email? Is there a phone number on which she could call me back in case something goes wrong with the call? Can I hold again?). Granted, this is two days after Christmas, but still, I wasn't too happy at how long this was taking.
When she took me off hold again, I told her I wanted to cancel because 2007 was the year 3 of the major labels started selling music without DRM. Back on hold.
She came back -- presumably after consulting a manager or the internet to find out what DRM is -- and then responded, "I don't understand, because all of our music contains DRM." Back on hold. This time, I told her I wanted to cancel because the files were DRMed, and she finally canceled my subscription.
This week, the scholarly publishing giant Elsevier filed suit against Sci-Hub and Library Genesis, two sites where academics and researchers practiced civil disobedience by sharing the academic papers that Elsevier claims — despite having acquired the papers for free from researchers, and despite having had them refereed and overseen by editorial boards staffed by more […]
Sarah Jeong had me standing up and cheering with her comparison of kudurrus — the ancient Mesopotamian boundary stones used to mark out territorial land-grants — and the way that laws like the US DMCA protect digital rights management systems.
Mélanie Joly is the newly appointed Canadian Heritage Minister, and she’s been given a briefing book by her ministerial staffers laying out the ministry’s view of what’s going on in the Heritage brief. The book’s copyright section is a disaster.
The Micro Drone 2.0+ is truly in a league of its own, offering a new perspective on aerial photography, and a world of technological capabilities that make flying ridiculously fun. Simply throw it in the air at any angle and its self-correcting algorithm will stabilize for smooth sailing in no time. You’ll stay entertained with […]
Celebrate Cyber Monday with some brain food. Save on any eLearning deal in the Boing Boing Store today using coupon code: CYBERMONDAY25. Below are a couple of our favorite eLearning offers: eduCBA Tech Training Bundle: Lifetime Subscription:Welcome to your personal online classroom, where you can finally study at your own pace, on your own time (and […]
This minimalist multi-tool will see to it that instead of rocking a tool belt, you’ll carry just one. It’s shaped slightly like a key and weighs less than an ounce, so it plays nice with your keychain. The strong surgical-grade stainless steel blade will last, and is handy for everyday tasks like opening boxes and […]