Buoyed by the news that three of the four labels are now making music available as DRM-free MP3s
, Wired's digital music columnist Eliot Van Buskirk has resigned from all the DRM-based subscription services he had subscribed to: Yahoo, Napster and Rhapsody. In a fascinating piece, he recounts the process of resigning from each one. Yahoo only took one minute, but check out the rigmarole Napster puts you through!
What a pain. There's no way to cancel online, so I called the cancellation number (800.839.4210) and waited on hold for about 20 minutes listening to messages like "Did you know that your Napster subscription lets you access over 5 million tracks? Please hold, and a customer service representative will be with you shortly."
A woman came on the line and asked me a bunch of questions (Was this my first call? Could I confirm my email? Is there a phone number on which she could call me back in case something goes wrong with the call? Can I hold again?). Granted, this is two days after Christmas, but still, I wasn't too happy at how long this was taking.
When she took me off hold again, I told her I wanted to cancel because 2007 was the year 3 of the major labels started selling music without DRM. Back on hold.
She came back -- presumably after consulting a manager or the internet to find out what DRM is -- and then responded, "I don't understand, because all of our music contains DRM." Back on hold. This time, I told her I wanted to cancel because the files were DRMed, and she finally canceled my subscription.
When Oracle bought Sun Microsystems, they acquired Java, Sun’s popular programming language, pitched from its inception as an open standard for the networked computer.
For more than four years, we’ve been writing about Prenda Law, a prolific copyright troll (that is, a company that sends dire legal threats and demands for money to people they accuse of copyright infringement, based on the flimsiest of evidence), whose conduct is so breathtakingly illegal that it feels like satire or performance art […]
Ewan McGee writes, “Creators of the YouTube channel H3H3 productions are being sued by the creator of the YouTube channel MattHossZone for showing/talking about one of his ‘pick up’ videos. YouTuber Philip DeFranco talks about the story in his YouTube show, sets up a GoFundMe page for the creators of H3H3 to help them with […]
We’d all love a 75-inch TV screen on which to view our favorite shows. But not all of us can drop the cash needed to get one of those broadcasting beauties (or even have the space needed to house them).Thankfully, there’s an alternative. With the SainSonic Mini LED Portable Projector (only $59.99 in the Boing Boing Store), you can project a picture […]
If you want to add some real firepower to your programming repertoire, learn Java–one of the most adaptable, widely-used programming platforms around. You can easily do that with this Ultimate Java bundle, now just $69 in the Boing Boing Store.Across 14 lectures and 117 hours of content, the educators at online academy eduCBA will walk you through […]
Every company wants to harness the power of social media, but few understand how to make that happen. Be one of those select few with this Social Media Marketing Course & Certification package, now just $29 in the Boing Boing Store.Over 12 modules of course material, you’ll learn what it takes to increase a brand’s […]