The New York Times' David Pogue answers a letter from an anonymous writer who says he or she is "about to enter a somewhat public life." Here's an excerpt:
A) How many wackos do you hear from in a day?
B) How do you handle said wackos?
(A) I don’t hear from that many wackos. Maybe about one a month. (That’s if you define “wacko” as “someone who rants incoherently.” If you mean “someone who disagrees with you,” then the answer is, “daily.”)
(B) If the person is obviously deranged or pretending to be, I don’t reply. Otherwise, I try to send at least a brief response.
Not everyone is happy with that degree of engagement. After reading one reader’s six-page account of his customer-service nightmare, I wrote back, “What a horror story. So sorry to hear it!” But the reader, evidently having expected me to take up his cause personally, wrote back simply, “**** you, too.” (Swear word omitted.)
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A leaked memo from Apple CEO Tim Cook to his staff explaining why he met with Donald Trump — a guy who called Apple traitors for refusing to defeat their own security — explains the rationale: “tax reform.”
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