Buyers of Dell's Latitude 6430u, an $850 Ultrabook, report an unusual feature: the overwhelming odor of cat piss.
"The machine is great, but it smells as if it was assembled near a tomcats litter box," reported a Dell customer using the handle Three West. "It is truly awful! It seems to be coming from the keyboard."
A Dell technical support provider suggested cleaning the keyboard area with a soft cloth, but it was to no avail.
"Same experience," wrote forum user Hotecha. "I thought for sure one of my cats sprayed it, but there was something faulty with it so I had it replaced. The next one had the same exact issue. It's embarrassing taking it to clients because it smells so bad."
Added Gambit29: "I thought I smelt something odd. Well.. here I am Sunday doing some work on the couch and my wife says 'what stinks like cat pee'. I said.. I think its this laptop.. puts her nose up to the keyboard and BAM! It really stinks."
A Senior Dell Technical Consultant, SteveB, reassured customers that Dell would get to the root of the problem, which was definitely not cat piss: "Dell Engineering and our suppliers have been analyzing a captured unit and are close to a root cause. A biological contaminate/health hazard is not suspected at this time."
In the meantime, I'll provide a few details of what we do know.
The smell was related to a manufacturing process that has now been changed
The smell is not in any way related to biological contamination
The smell is not at all health hazard
If you order an E6430u now, it will not have the issue
As soon as we have final engineering failure analysis, more information will be posted on how to immediately resolve the issue. We hope to have the information this week so please keep watching this thread.
It’s called Cayla, it’s about a foot tall, and it can be used to listen to and talk to the child playing with it. But who is doing the listening? Anyone in Bluetooth range, reports Germany’s Federal Network Agency (Bundesnetzagentur). An official watchdog in Germany has told parents to destroy a talking doll called Cayla […]
The Stower Candle Charger, in addition to being a basic emergency stove, powers USB gadgets with fire: put a fuel canister under it and it’ll transmute heatrons into juicetrons as described in the Codex Ifritanimus. One canister will charge a smartphone twice; actual wax candles will presumably not stretch so far. When power outages hit, […]
The GPD Pocket is a wee laptop with a 7″ high-dpi touchscreen display and an enticing $399 price tag. It’ll be light on power, with an Intel Atom CPU, 8GB of RAM and a 128GB SSD, but promises about 12 hours on a charge and two USB ports, one of them type C. There’s a […]
Python is immensely popular in the data science world for the same reason it is in most other areas of computing—it has highly readable syntax and is suitable for anything from short scripts to massive web services. One of its most exciting, newest applications, however, is in machine learning. You can dive into this booming […]
Learning new skills is a great way to improve your resume and stand out from other candidates. Especially in a workforce in which many job-seekers have a wide variety of qualifications. With lifetime access to Virtual Training Company, you won’t have to choose a specific focus. You can pick up new expertise whenever you deem it […]
Instead of throwing out all the empties after your next party, why not transform them into some new DIY glassware? Cut back on waste and add some home ambiance with the Kinkajou Bottle Cutter and Candle Making Kit.The Kinkajou is designed as a clamp-on scoring blade to make precise cuts. Just slide a bottle in, tighten […]