Facebook COO: "Facebook cannot control emotions of users"

facebook-coo-sheryl-story_360x270 Speaking to India's NDTV during a visit to the country, Facebook COO Sheryl Sandberg said Facebook takes user privacy seriously, and blames the backlash over a recent psychology experiment on sloppy communication.

"We communicated very badly on the emotions study," she told NDTV. "We hope users understand that we care about their privacy... We want to be transparent and give users control."

She said the experiment "was small, over one week," and claims it was conducted in a way that "protected privacy."

"Facebook cannot control emotions of users. Facebook will not control emotions of users."

That's so reassuring. I feel so much better now.

[NDTV]

Notable Replies

  1. "Facebook cannot control emotions of users. Facebook will not control emotions of users."

    Uhhh ... why promise that you will not, if you can not?

    I can think of all sorts of petty ways FB could control emotion. Imagine slowly being dropped from feeds from the most popular kid at school. That kind of thing.

  2. Wait. Are you trying to control my emotions right now?

  3. Perhaps BB has been doing this for years, in their slow transformation from "Destroy Serious Culture" to "Daily Dose of Righteous Indignation."

    Can't wait for the report to be published!

  4. User: I'm very angry that you've been manipulating my emotions!

    Facebook: We would never do that. We couldn't even if we wanted to.

    User: Oh good. That makes me feel bet—GODDAMMIT.

  5. Ms Sandberg, who is visiting India, emphasised that Facebook takes the
    privacy of users very seriously. "We communicated very badly on the
    emotions study... "

    In certain circles, telling the truth is considered bad communication.

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