Oh, Charter: Chad Pierce and his family bought a house in Newaygo, Michigan, but first they called their local cable monopoly, Charter/Spectrum, and confirmed verbally, online and in writing that the new house could get internet access.
But when they moved in, Charter told them it would cost $16,000. Then they told them it would cost $2,300. Then they changed their mind again and said it was $16,000.
Charter has no idea why it repeatedly told Pierce his house could have internet, or why it briefly marked down the work by $13,700. But they're certain $16K is the price.
Pierce ended up getting wireless internet from the city.
Luckily, this story has a relatively happy ending, thanks to a municipal broadband provider. After finding out that Charter would only provide service in exchange for $16,000, Pierce learned about NCATS, or Newaygo County Advanced Technology Services, a broadband network operated by the local school district.
The service is wireless and the speeds don't match Charter's, but it has been good enough for Pierce and his family.
"Wireless Broadband was implemented due to a growing demand for broadband services in Newaygo County," NCATS says on its website. "Wireless Internet has become a community project to offer low-latency, high-throughput resources to those homes and businesses outside the reach of traditional services."
Additionally, NCATS says it "is a publicly owned self-sustained network paid through its subscribed members."
Charter promises Internet service to family—then says it’ll cost $16,000 [Jon Brodkin/Ars Technica]
The American Cable Association (ACA) represents 700+ small/medium US cable operators; they've written to the Assistant Attorney General calling for an "immediate" antitrust investigation into Comcast's business practices, a call that was supported by Donald Trump in a tweet.
The CRTC has proposed a code of conduct for Canadian ISPs that would "easy to understand, and make it easier for Canadians to switch providers to take advantage of competitive offers" -- but the new plan doesn't address the epidemic of fraudulent promises made by Canadian ISPs (that's part of a separate, ongoing government inquiry). […]
It's been five years since America's super-concentrated telcoms sector announced their "voluntary Copyright Alert system" (AKA Six Strikes), a system that said that if your someone in your household was accused of six acts of copyright infringement, everyone in your house would get the internet death penalty, having your net connection terminated.
Ever wondered what it takes to make the transition from amateur photography to a full career? If you answered “a better camera,” you’re half right. Before you get the equipment, get the know-how to use it with the Hollywood Art Institute Photography Course & Certification. Taught by experienced pros, this course is geared towards shutterbugs […]
Anyone can learn piano, but don’t tell that to the bored kids who had to endure hours of “Chopsticks” and similar drills in their music lessons. Today, there’s a better way. Pianoforall lets you jump right in to discover what makes music fun, leaving you eager to learn more. In a simple but innovative approach, […]
There are two times you never want to just “eyeball” it: Conducting brain surgery and matching shades of paint for your walls. Whether you’re painting or repainting, make sure you’re never just “close enough” to the color you want. Not when the Nix Mini Color Sensor can scan and match any color perfectly. Small enough […]