Filmmaker Stanley Nelson created The Story of Access, the video shown to all Starbucks employees on the day the store closed for racial sensitivity training.
The film mixes historic footage with a diverse group of African-American people talking about their personal experiences with systemic bias in public accomodations. Via Starbucks:
On May 29, we closed 8,000 Starbucks stores in the United States for four hours—so 175,000 Starbucks partners could come together for a conversation and learning session on racial bias.
This was a foundational step in renewing Starbucks as a place where ALL people feel welcome. Starbucks partners shared life experiences, heard from others, listened to experts on bias and racial anxiety, reflecting on the realities of bias in our society and talking about how all of us can work together to create public spaces where everyone feels like they belong.