Starbucks has apologized after two Riverside County sheriff's deputies reported that baristas ignored them when they waited to place an order. This comes just a couple weeks after an Oklahoma Starbucks employee was fired for printing the word "PIG" on a police officer's hot chocolate order label (above). And back in July, a Starbucks barista in Tempe, Arizona requested that six cops leave the store because their presence made a customer "not feel safe." From CNN:
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(Of the Riverside County incident,) Starbucks spokesman Reggie Borges told CNN the deputies were ignored for nearly five minutes -- and there's no excuse for that.
"We are deeply sorry and reached out to apologize directly to them. We take full responsibility for any intentional or unintentional disrespect shown to law enforcement on whom we depend every day to keep our stores and communities safe," Borges said.
The deputies were "laughed at" and "completely ignored," (Riverside County Sheriff Chad) Bianco said in a video. "They tried to get served, they asked if anyone was going to help them," he said.
Eventually, they left, Bianco said.
UPDATE: A Starbucks spokesperson tells Boing Boing, “We are always looking at what we offer our customers in our stores and making adjustments to our portfolio based on changing customer behavior. As part of our continuous efforts to enhance the overall experience in our stores for both partners and customers, we are removing select fixtures from our retail lobby in September. In addition to Newspaper Stands, we have also removed shelving fixtures that display whole bean coffee and different grab and go snacks.” Read the rest
The coffee chain Starbucks today announced plans to close 150 locations. Read the rest
Filmmaker Stanley Nelson created The Story of Access, the video shown to all Starbucks employees on the day the store closed for racial sensitivity training. Read the rest
This is a pretty amazing thing for a company as big as Starbucks to do. Read the rest
A little birdie sent me this photo and said I couldn't reveal its source. It's the recipe** for the new Crystal Ball Frappuccino drink, which debuts in Starbucks shops March 22.
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We see some deliciousness in your future 🧞♀️ #starbucks #crystalballfrappuccino #lynbrook
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Coming this Thursday... 🔮
**Well, most of it. You'll need an actual crystal ball to fill in the details on the rest of the page.
Thanks, little birdie! Read the rest
YouTuber Dave Lee starts off his video review by saying that he went into Starbucks during the holidays to get a cup of coffee and was soon persuaded by their heavy advertising to buy an $80 Ember mug*. Read the rest
A woman was escorted by police out of the Walnut Creek, Cali., Starbucks after berating a Korean student there for speaking her own language.
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With Christmas quickly approaching, the imaginary war on everyone’s favorite imaginary holiday always helps me get in the spirit.
The latest Christmas offense is from Starbucks’ recent marketing campaign and “suggestive” coffee cup promoting the LGBTQ community.
A commercial unveiling the cups briefly shows two women drinking coffee and placing their hands together while across a table in what is an “obvious” attack on our nation’s faltering morals. The mind-numbing outrage is only being furthered since Starbucks decided to place a pair of unknown hands gripped together that many are debating belong to a same-sex couple.
This so called “gay agenda” that Starbucks is said to be pouring down our coffee-addicted throats has given rise to another series of boycotts for the coffee giant, according to the New York Daily News.
Via the New York Daily News:
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Starbucks hasn’t resolved the issue of whether the hands are same-sex or not.
The theme of the cups is “Give Good.” Customers are invited to color in the drawings of hearts, presents and a Christmas tree — and those hands.
“Each year during the holidays we aim to bring our customers an experience that inspires the spirit of the season,” the coffee chain said in a statement. “And we will continue to embrace and welcome customers from all backgrounds and religions in our stores around the world.”
I'm always exhausted after ordering at Starbucks. Not only are there a million different ways to make a coffee over there, but you need to know all of their code words to get the exact coffee you want. Tall (which means "small"). Venti. Trenta. Frappuccino. Americano. Flat white. Skinny. Dry. Bone dry. Etc etc. And now there's more to add to the list: Pepper Nitro with a Jerky Twist.
Decoded, a Pepper Nitro with a Jerky Twist consists of: "Congo coffee, slow-steeped as cold brew and served on draft through a nitro tap, then infused with a sweet and savory malted fennel black pepper syrup. The beverage is topped with a layer of honey cold foam and finished with a sprinkling of cracked pink peppercorn and a bamboo skewer of natural beef jerky made with grass-fed beef," according to Starbucks.
But the drink, which sounds more like a tasty dinner appetizer, is only offered at the Seattle Reserve Roastery, and as a specialty cold drink, it might not be around for long.
Image: Starbucks Read the rest
In 2008, Starbucks publicly acknowledged that the plastic coatings it used on its paper cups made them impossible to recycle using the kinds of equipment deployed by municipalities around the world, and kicked off an annual competition to improve the cup design -- but five years later, it shut the competition down, went on using the unrecyclable cups, and adopted the line that the world's taxpayers should foot the bill for upgrading recycling plants to accommodate its cups. Read the rest
Japan-based food vloggers Simon and Martina try the only Frappuccino drink that comes with its own pie crust lid. Read the rest
Slow coffee service at a Miami Starbucks launched this gentleman into a racially based tirade. Apparently this is now America's answer to everything.
We already understand you prefer horizontally recorded video of racists. Thanks! Read the rest
Oregon artist James Landgraf designed a cute little “Dabuccino” water pipe that looks like a Starbucks Frappuccino. He made 500 to sell, but Starbucks was not amused, and successfully sued him for "trademark dilution, trademark infringement, and copyright infringement." Bummer. Read the rest
When a tornado destroyed this Starbucks in Kokomo, Indiana on Wednesday, there were reportedly more than a dozen people inside. After store manager Kim McCartney called employee Angel Ramos to tell him about a texted tornado warning she'd received, he rushed everyone into the bathrooms. A few minutes later, a tornado destroyed the building leaving only the bathrooms intact. Amazingly, nobody was injured.
“I could see the sky from holes in the bathroom ceiling, so I figured there was some chunk of the store that would be missing,” Ramos said in a report posted on Starbucks.com. “I didn’t know it would be the whole thing.”
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The Starbucks café in Riyadh, Saudi Arabia has a sign on the front door barring women from entering. Starbucks will accept their money, but only if the womens' "driver" places the order on their behalf.
From the Express Tribune:
The notice, in Arabic as well as English, reads, “Please no entry for ladies, only send your driver to order. Thank you.”
The Commission for the Promotion of Virtue and Prevention of Vice, the most influential law enforcing authority in the Kingdom, ordered the café’s management not to admit women, according to Emirates 24/7.
Starbucks issued the following statement:
Starbucks in Saudi Arabia adheres to the local customs by providing separate entrances for families as well as single people. All our stores provide equal amenities, service, menu, and seating to men, women and families. We are working as quickly as possible as we refurbish our Jarir store, so that we may again welcome all customers in accordance with local customs.
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A Starbucks barista named Brad describes a guy who bought 365 Starbucks gift cards and registered each of them with a different birthday so he can get a free drink every day. That's already a dick move, but the guy makes it worse by being a real jerk to the barista. When he comes in to the store he asks for a Venti cup and a marker and writes instructions on the cup before handing it back:
He draws lines and arrows and writes all over the cup while telling me: “Two pumps of white mocha here, then add five pumps of vanilla. That should take us to this line here where you’re gonna add cold heavy cream up to this ridge here...it should be halfway between this line and this line. Make sure to add the heavy whipping cream before the espresso, it changes the taste if you do it out of order. Then add your four shots, three regular and one long shot. That long shot is important, since you guys reformulated your machines, it’s been Hell trying to get my drink right. That long shot helps balance it. Then stir it for me, Mister Brad. Now do me a favor and add ice to the top there and it’ll be easy as pie. I’m not picky so don’t worry about shaking it or anything like that.”
A drink like this is normally $6.50, which would make it ineligible for the free birthday coffee, so he instructs the barista to ring it up as a "one quad espresso, add white mocha, sub vanilla, sub heavy cream." Read the rest