Remember back in May when a Nashville Hilton guest awoke in his bed to find a manager sucking his toes? What seemed to be a bizarre isolated incident might be the the start of a trend for the hotel chain.
Woke up from a nap at this shitty hotel with a mfcker hotel employee standing at the foot of my bed. I screamed, "what are you doing??" and he said, "I called, but you didn't answer your phone." What in the actual FUCK
@DoubleTree Feels like my heart is pounding out of my body
In follow-up tweets, she wrote:
I dead-bolted the door and called the front desk to have a manager call me, but nobody has bothered yet. It's too late to go anywhere, but omfg, I'll leave first thing in the AM. So insane.
He said, "there's an issue with your credit card." I was like, 'Huh? What? And you are IN MY ROOM TO TELL ME THAT??" btw, when I called downstairs to the desk, there was no issue with my card and I knew that was bullshit.
Later that evening a DoubleTree representative responded in Erika's Twitter feed to apologize for the "inconvenience":
Hi there, thank you for reaching out to us! Please accept our sincere apologies for the inconvenience you have experienced. Kindly send us a DM with your account details to assist you further and make things right for you. -Lina
On Monday Erika said the hotel chain had yet to respond in any meaningful way:
I'm in back to back mtgs today, but: 1) blasting on social and I so appreciate everyone's RT 2) notified the police 3) have called hotel (6x) to speak with mngr and haven't recvd a response 4) emailed Hilton CEO – no response yet 5) no call from anyone from the DT/Hilton Unreal