Consumerist's Laura Northrup rounds up several years' worth of stories from Apple customers who say they were denied warranty support on their computers because they'd smoked around them. As an annoying ex-smoker, I can sympathize with a tech who doesn't want to work on a machine that smells like an old ashtray, but that's what painter's masks are for -- I've also serviced machines that reeked of BO and other less savory odors. This just feels like a way to weasel out of doing warranty service and forcing customers to pay for new machines. If the company has a policy of not fixing machines if you smoke near them, it should say so when it sells you the warranty: WARNING: IF YOU LIGHT UP NEAR YOUR LAPTOP, WE WON'T EVER FIX IT, EVEN IF IT IS MATERIALLY DEFECTIVE.
Dena set up an appointment at the same Apple store. They told me that they would take pictures of the computer – both inside and out before determining whether to proceed and that if the only problem was the optical drive, they’d probably just replace it. Dena called me earlier this week to deliver the “bad news.” She said that the computer is beyond economical repair due to tar from cigarette smoke! She said the hard drive is about to fail, the optical drive has failed and it isn’t feasible to repair the computer under the warranty. This computer is less than 2 years old! Only one person in my household smokes – one 21 year old college student. She said that I can get it repaired elsewhere at my expense. I asked why my warranty didn’t cover the repair and was told it’s an OSHA violation.
Smoking Near Apple Computers Creates Biohazard, Voids Warranty
You know what would go great with your Voyager Golden Record? A replica of the “galactic greeting card” plaque that rode along with the Pioneer 10 and 11 probes, designed by Frank Drake and Carl Sagan with artwork prepared by Linda Salzman Sagan.
Patriarch Kirill of the Russian Orthodox Church is a powerful reactionary figure in the country’s toxic political scene, which has welded a tale of thwarted imperial destiny to a thin-skinned fundamentalist theology that can’t bear the slightest sign of mockery; he’s blamed ISIS on secularism and Pride parades and says that marriage equality literally heralds […]
At $11, the Proctor Silex K2070YA 1-Liter Electric Kettle was the cheapest model I could find on Amazon that didn’t look like it would result in electrocution or an explosion of boiling water. I’ve spent three months with it. It’s OK. In fact, it’s showing no sign at all of problems. It boils water fast. […]
Yes, yes there is. The ultraportable Twisty Glass Mini boasts all of the simplicity of its forebear, while fitting just a little bit better in your pocket.The Mini is perfect for casual smokers, and anyone who doesn’t have the patience or fine motor skill for rolling papers. This piece keeps the convenient design of its older […]
Learning to code is a perfect way to grow your technical sophistication, and open up a host of new career options. But since most “learn to code” initiatives focus heavily on web development, it can be tough to find good resources for general-purpose computer science outside of a 4-year degree program. To get a broad […]
While many newer smartphones boast decent water resistance, most of us are still stuck with the kind of handsets that need to spend the night in a bowl of rice when they get wet. If you want to enjoy your favorite podcasts in the shower but are holding out for your next phone upgrade, this […]