Consumerist's Laura Northrup rounds up several years' worth of stories from Apple customers who say they were denied warranty support on their computers because they'd smoked around them. As an annoying ex-smoker, I can sympathize with a tech who doesn't want to work on a machine that smells like an old ashtray, but that's what painter's masks are for -- I've also serviced machines that reeked of BO and other less savory odors. This just feels like a way to weasel out of doing warranty service and forcing customers to pay for new machines. If the company has a policy of not fixing machines if you smoke near them, it should say so when it sells you the warranty: WARNING: IF YOU LIGHT UP NEAR YOUR LAPTOP, WE WON'T EVER FIX IT, EVEN IF IT IS MATERIALLY DEFECTIVE.
Dena set up an appointment at the same Apple store. They told me that they would take pictures of the computer – both inside and out before determining whether to proceed and that if the only problem was the optical drive, they’d probably just replace it. Dena called me earlier this week to deliver the “bad news.” She said that the computer is beyond economical repair due to tar from cigarette smoke! She said the hard drive is about to fail, the optical drive has failed and it isn’t feasible to repair the computer under the warranty. This computer is less than 2 years old! Only one person in my household smokes – one 21 year old college student. She said that I can get it repaired elsewhere at my expense. I asked why my warranty didn’t cover the repair and was told it’s an OSHA violation.
Smoking Near Apple Computers Creates Biohazard, Voids Warranty
NCR reports in-the-wild sightings of “deep skimmers” (tiny, disposable card-skimmers that run on watch batteries and use crude radios to transmit to a nearby base-station) on ATMs around the world: “Greece, Ireland, Italy, Switzerland, Sweden, Bulgaria, Turkey, United Kingdom and the United States.”
Pocket CHIP is a tiny, $50, ARM-based pocket games console with a full keyboard and a Bluetooth interface.
Craiglist has something wonderful on it: a vast collection of more than 600 vintage Smith-Corona typewriters, including accessories and marketing literature. Yours for a hundred grand. My collection consists of over 600 typewriter items including the company’s first typewriter in the 1880’s to one of the company’s last typewriters in 2000’s and all models in […]
3D printing has been one of those “next big thing” innovations among early adopters and the tech circle in-crowd for a few years now. However, the prospect of creating your own three-dimensional objects is still in its relative infancy with the general public. While the idea itself is fascinating to most, high prices and the […]
White hat hackers get paid to find holes in their own employers’ online systems, and plug those holes before they become serious security risks. It’s a job that pays handsomely…mostly because few job candidates, even experienced IT professionals, have the skills to scamper over firewalls and infiltrate the deepest recesses of a battle-tested network. But […]
Why buy one of those expensive and confusing universal remotes, clogged with enough buttons to launch a space shuttle, when you could accomplish the same electronic control right on your favorite mobile device? The Blumoo Universal Remote, now just $52.99 in the Boing Boing Store, harnesses the audio power of all your household equipment right […]