Consumerist's Laura Northrup rounds up several years' worth of stories from Apple customers who say they were denied warranty support on their computers because they'd smoked around them. As an annoying ex-smoker, I can sympathize with a tech who doesn't want to work on a machine that smells like an old ashtray, but that's what painter's masks are for -- I've also serviced machines that reeked of BO and other less savory odors. This just feels like a way to weasel out of doing warranty service and forcing customers to pay for new machines. If the company has a policy of not fixing machines if you smoke near them, it should say so when it sells you the warranty: WARNING: IF YOU LIGHT UP NEAR YOUR LAPTOP, WE WON'T EVER FIX IT, EVEN IF IT IS MATERIALLY DEFECTIVE.
Dena set up an appointment at the same Apple store. They told me that they would take pictures of the computer – both inside and out before determining whether to proceed and that if the only problem was the optical drive, they’d probably just replace it. Dena called me earlier this week to deliver the “bad news.” She said that the computer is beyond economical repair due to tar from cigarette smoke! She said the hard drive is about to fail, the optical drive has failed and it isn’t feasible to repair the computer under the warranty. This computer is less than 2 years old! Only one person in my household smokes – one 21 year old college student. She said that I can get it repaired elsewhere at my expense. I asked why my warranty didn’t cover the repair and was told it’s an OSHA violation.
Smoking Near Apple Computers Creates Biohazard, Voids Warranty
I have a 64GB iPhone, but I don’t like using iTunes to transfer videos to it because it is a hassle. I have this little $30 USB/Lighting flash drive that holds 32GB of files, including videos, photos, and songs. I plug it into my computer, copy over a bunch of card magic instruction videos, and […]
Researchers at UC Riverside and Centro de Investigación Científica y de Educación Superior de Ensenada have published a paper describing their ongoing success in setting a “transparent nanocrystalline yttria-stabilized-zirconia” into patients’ skulls, which reveal the patients’ brains so that the patients’ brains can be zapped with therapeutic lasers.
A pilot invented this $18 plastic hook for your belt/waistband that can tow a 25lb rollaboard around the airport behind you, leaving you hands-free as you maneuver the concourse.
It’s one thing to enjoy dinner at home and a nice glass of Cabernet Sauvignon with your best friend, Netflix, but it’s another thing entirely to make that meal from scratch and get that wine delivered right to your doorstep.But what if we told you there’s a way to make this possible? To keep your social life, […]
Having to pack and drag your stuff through security can put quite the damper on your vacation plans. Thankfully, we’ve got your back with one way to make traveling more painless: the Jumper Overnighter Travel Bag.This compact bag is so lightweight that you can effortlessly carry it, and fit it into any overhead compartment. But just […]
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