Slate's Ryan Gallagher caught wind of a new face recognition software being rolled out at the Statue of Liberty. He interviewed a rep from Total Recall, who were reported to be representing Cognitec, the German company whose product, FaceVACS was going in on Liberty Island. Halfway through the interview, Total Recall's director of business development Peter Millius terminated the call, saying that the project was on hold, or possibly cancelled, "vetoed" by the Park Police.
Then it got weird. Cognitec and its lawyers began to barrage Gallagher with emails and letters warning him that if he wrote about this, they'd sue him. When he asked Total Recall for clarification, they threatened to sue him, personally, for harassment. The National Park Service didn't have much to say about the bid, saying "I'm not going to show my hand as far as what security technologies we have." Go, security-through-obscurity! Hurrah for spending tax dollars without any transparency!
Gallagher reported the whole story, including the threats. Whatever merits or demerits Total Recall and Cognitec have as companies, turning into weird, opaque legal-threat-generating machines in the middle of an interview and harassing and intimidating journalists sounds like the kind of thing that should disqualify them from getting any of the American public's money.
“We do work with Cognitec, but right now because of what happened with Sandy it put a lot of different pilots that we are doing on hold,” Peter Millius, Total Recall’s director of business development, said in a phone call. “It’s still months away, and the facial recognition right now is not going to be part of this phase.” Then, he put me hold and came back a few minutes later with a different position—insisting that the face-recognition project had in fact been “vetoed” by the Park Police and adding that I was “not authorized” to write about it.
That was weird, but it soon got weirder. About an hour after I spoke with Total Recall, an email from Cognitec landed in my inbox. It was from the company’s marketing manager, Elke Oberg, who had just one day earlier told me in a phone interview that “yes, they are going to try out our technology there” in response to questions about a face-recognition pilot at the statue. Now, Oberg had sent a letter ordering me to “refrain from publishing any information about the use of face recognition at the Statue of Liberty.” It said that I had “false information,” that the project had been “cancelled,” and that if I wrote about it, there would be “legal action.” Total Recall then separately sent me an almost identical letter—warning me not to write “any information about Total Recall and the Statue of Liberty or the use of face recognition at the Statue of Liberty.” Both companies declined further requests for comment, and Millius at Total Recall even threatened to take legal action against me personally if I continued to “harass” him with additional questions.