After weeks of promises, a game controller company failed to deliver a long-placed order in time for Christmas. The customer complained, carbon- copying his email to industry bloggers and luminaries. The company's representative not only threw abuse back at the customer, calling him a "bitch", but boasted abut his relationships with the CCd editors of Kotaku, IGN, Penny Arcade, and so on. Can you guess how that worked out for him?
PR man to find out if what they say about "any publicity" is true
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