Chris writes, "I bought my first e-book in 1998, before my e-reading hardware had even arrived yet. Yesterday I discovered that Barnes & Noble has effectively stolen that book from me, mistakenly replacing it it in my Nook library with another title I never bought."
"B&N's customer service rep's most helpful suggestion was that I could buy the e-book again -- he even offered to give me the link. Is it any wonder Barnes & Noble is having such a hard time competing with Amazon?"
But imagine my surprise when I found that, rather than the original version, I had the BookRags A Fire Upon the Deep study guide in my library—an off-brand Cliff’s Notes on the book—instead. I never bought said study guide, because I don’t buy study guides. Apparently somewhere along the way Barnes & Noble got confused over titles and substituted it. The original book itself was nowhere to be found.
I wasn’t too concerned—I still have both editions safely in my Calibre library on Dropbox—but I was bemused. I decided to contact Barnes & Noble chat support and see what they could do for me. After I explained the problem, the representative told me that I could go ahead and purchase A Fire Upon the Deep if I wanted, and offered to give me the link.
How Barnes & Noble stole the first e-book I ever bought
Ten years ago, Apple released the Ipad. I was in a hotel room in Seattle, jetlagged and awake at 4AM while my wife and daughter slept.
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Two-thirds of American adults drink coffee every day. On average, they’re each drinking about three cups per day, which works out to nearly 400 million cups downed each and every day. We don’t have stats on what percentage of those cups are God awfully bad, but you have to assume with so many ways to […]