Public Citizen is helping Cindy Cox sue Accessory Outlet for charging her $250 when she complained that an Iphone case hadn't shipped when promised; the company's rep told her that he'd fine her even more for emailing him to protest, adding an ominous "You are playing games with the wrong people and have made a very bad mistake."
Accessory Outlet claimed that a buried clause in its terms of service (which prohibited "any complaint, chargeback, claim, dispute, or mak[ing] any public forum post, review, Better Business Bureau complaint, social media post, or any public statement regarding the order, our website, or any issue regarding your order, for any reason") gave them the right to levy the charge, and told Fox that they would report her to credit bureaus if she didn't pay up, which would "put a negative mark on your credit for 7 years and will also result in calls to your home and/or work."
Every one of Accessory Outlet's badges of merit (from the BBB, Angie's List, etc) is fraudulent, and their picture of their well-lit, well-stocked store is actually a picture of a Korean Samsung store.
Cox, undeterred, told the company not to threaten her and said that she would be contacting a lawyer and the Better Business Bureau.
Accessory Outlet responded the next day, July 17: “Contact your lawyer, spend more time and money if you wish. You will be billed and the amount we will bill you for will continue to rise with every email and every second we dedicate to correspondence of any kind pertaining to your breach of the terms of sale. Thank you.”
Order on sketchy site goes awry, firm wants $250 in fees, customer sues [Cyrus Farivar/Ars Technica]
Vox parsed out the Bureau of Justice Statistics’ numbers on incarceration in prisons (excluding jails) and produced this ghastly visualization tracking the transformaiton of America into the country with the highest rate of incarceration in the history of the world.
The McClatchy Company, a chain of more than 30 U.S. newspapers, is expected to close its foreign bureaus by the end of the year. The media giant’s chief executive denies the rumors, but it kind of sounds like the closures are likely anyway.
Online retail giant Amazon just launched a marketplace for handcrafted goods: Handmade at Amazon. It’s “an arts-and-crafts bazaar online that squarely takes aim at a niche but growing market dominated by the Brooklyn-based Etsy,” as the New York Times puts it. Handmade at Amazon went live early Thursday more than 80,000 items from roughly 5,000 […]
This Smartphone Photo Lens Kit arms you with six unique smartphone photography accessories, so you can take high-quality and well-composed photos of any subject from small insects to expansive landscapes.6 unique lensesRolls up neatly for transportTripod for stabilitySmall lenses attach seamlessly with magnetMicroscope and 8x telephoto lenses attach with a case (case attaches to phone)Lens wallet […]
Inspired by the universality of symbols, the founders of Noun Project began to collect thousands of hand-drawn icons. The concept has since transformed into a massive digital collection of 150,000+ unique icons that fuel the work of designers every day. Spend less time crafting icons and more time putting amazing designs out into the world with […]
You won’t need to think twice about going hands-free on the road with Exomount’s easy-to-use car mount. It mounts your smartphone so easily, you literally only need one hand to quickly secure your phone in the perfect position and get driving. Don’t risk a ticket, use the world’s best suction technology to effortlessly mount and […]