Public Citizen is helping Cindy Cox sue Accessory Outlet for charging her $250 when she complained that an Iphone case hadn't shipped when promised; the company's rep told her that he'd fine her even more for emailing him to protest, adding an ominous "You are playing games with the wrong people and have made a very bad mistake."
Accessory Outlet claimed that a buried clause in its terms of service (which prohibited "any complaint, chargeback, claim, dispute, or mak[ing] any public forum post, review, Better Business Bureau complaint, social media post, or any public statement regarding the order, our website, or any issue regarding your order, for any reason") gave them the right to levy the charge, and told Fox that they would report her to credit bureaus if she didn't pay up, which would "put a negative mark on your credit for 7 years and will also result in calls to your home and/or work."
Every one of Accessory Outlet's badges of merit (from the BBB, Angie's List, etc) is fraudulent, and their picture of their well-lit, well-stocked store is actually a picture of a Korean Samsung store.
Cox, undeterred, told the company not to threaten her and said that she would be contacting a lawyer and the Better Business Bureau.
Accessory Outlet responded the next day, July 17: “Contact your lawyer, spend more time and money if you wish. You will be billed and the amount we will bill you for will continue to rise with every email and every second we dedicate to correspondence of any kind pertaining to your breach of the terms of sale. Thank you.”
Order on sketchy site goes awry, firm wants $250 in fees, customer sues [Cyrus Farivar/Ars Technica]
Uganda is so poor that few can afford medical care, giving it one of the lowest life-expectancies on the planet — this toxic combination made the country ripe for infiltration by Tiens, a Chinese Multi-Level-Marketing “nutritional supplements” cult whose members set up fake medical clinics that diagnose fake ailments and proscribe fake medicines, then rope […]
Yahoo’s sale to Verizon means that Yahoo’s sub-companies — Flickr, Tumblr and a host of others — are now divisions of a phone company, and as you might expect, being on the payroll of a notorious neutracidal maniac with a long history of sleazy, invasive, privacy-destroying, monopolistic, deceptive, anti-competitive, scumbag shakedowns has changed the public […]
What was last week posed as an indefinite leave of absence is now for good: Travis Kalanick, CEO of scandal-wracked rideshare company Uber, announced that he is leaving the company. “I love Uber more than anything in the world and at this difficult moment in my personal life I have accepted the investors request to […]
If you struggle to get a good night’s rest, consider replacing your pillows before dropping hundreds on a new mattress. You can give your tired neck a break with a 2-pack of memory foam pillows, available now in the Boing Boing Store.Each of these pillows is stuffed with cooling polyurethane foam that molds to your […]
Although flagship smartphones are unlikely to adopt heavy-duty outer casing anytime soon, you can always prepare your device for the outdoors with a beefy case and and an external battery like this Nomad Tile Trackable PowerPack, available in the Boing Boing Store for $119.95.The Nomad Tile can fully recharge an iPhone 7 over three times […]
Even though credit cards now feature an EMV chip for securing transactions, they still have to include the magnetic strip for compatibility with older point of sale systems. Because of this, there’s no way for the chip’s new security capabilities to protect against card skimmers in the wild.How do you protect yourself from legacy-technology-induced fraud? […]