Public Citizen is helping Cindy Cox sue Accessory Outlet for charging her $250 when she complained that an Iphone case hadn't shipped when promised; the company's rep told her that he'd fine her even more for emailing him to protest, adding an ominous "You are playing games with the wrong people and have made a very bad mistake."
Accessory Outlet claimed that a buried clause in its terms of service (which prohibited "any complaint, chargeback, claim, dispute, or mak[ing] any public forum post, review, Better Business Bureau complaint, social media post, or any public statement regarding the order, our website, or any issue regarding your order, for any reason") gave them the right to levy the charge, and told Fox that they would report her to credit bureaus if she didn't pay up, which would "put a negative mark on your credit for 7 years and will also result in calls to your home and/or work."
Every one of Accessory Outlet's badges of merit (from the BBB, Angie's List, etc) is fraudulent, and their picture of their well-lit, well-stocked store is actually a picture of a Korean Samsung store.
Cox, undeterred, told the company not to threaten her and said that she would be contacting a lawyer and the Better Business Bureau.
Accessory Outlet responded the next day, July 17: “Contact your lawyer, spend more time and money if you wish. You will be billed and the amount we will bill you for will continue to rise with every email and every second we dedicate to correspondence of any kind pertaining to your breach of the terms of sale. Thank you.”
Order on sketchy site goes awry, firm wants $250 in fees, customer sues [Cyrus Farivar/Ars Technica]
Greenpeace has handed newspapers 240 pages of current negotiating documents from the Transatlantic Trade and Investment Partnership (TTIP), a secretly conducted trade deal between the USA and the EU, which has run in parallel with the notorious Trans Pacific Partnership (TPP).
The first McDonald’s in Quetta, Pakistan has opened in Millennium Mall, in the militarized Police Lines neighborhood, prompting an official position from the Taliban.
When Norway — historically one of the poorest countries in Europe — struck oil in the North Sea, the country put the proceeds into a “sovereign wealth” fund that invested it in other industries and used the returns to pay for an extensive welfare state that has given Norwegians one of the highest standards of […]
You may not love Microsoft Word, but you’ve definitely used it. Other than being one of the most ubiquitous programs on the planet, it’s been the go-to word processing system for more than a quarter-century because it’s as basic as it gets. But occasionally, you’ve got assignments that beg for a lot more options than simple […]
Almost everyone has their smartphone in a case of one kind or another. Beyond simple protection, finding a case that can charge your phone on its own, but doesn’t feel like it’s also adding a couple pounds to the phone’s weight is the tricky part. Billed as the world’s thinnest battery case, the ThinCharge iPhone […]
You never know when new projects, ideas or opportunities can drop into your lap at a moment’s notice. That may require you to learn a new programming language like Python. Or maybe you need a primer on 3D game development. Or you might realize you could use a serious brush-up on iOS mobile creation.Point is, […]