I get a couple of calls a week from scammers pretending to be from the IRS. I also get calls from scammers telling me that my Windows computer (I don't use Windows) has a virus. I might not get as many of these calls, at least for a while, because a major call center in India was raided on Tuesday, and 770 people were rounded up.
More than 200 police officers descended on a tall, glass-fronted office building where the nine call centers were operating during Tuesday’s midnight raid after being tipped off by neighbors.
“It looked like a regular office building and employed a lot of young people who spoke English and had a good knowledge of computers,” Singh said. “It was a very sophisticated operation they were running.”
You are probably familiar with the tech support scam. You get a call from someone (usually from a call center in India) pretending to be from Apple or Microsoft. They tell you they have noticed a problem with your computer and ask you to open a web site that gives them remote access to your […]
In this highly satisfying video, Jim Browning received a fake invoice for a $3800 laptop. He ended up getting a lot of personal information about the scammer and was able to scare the hell of him. [via Digg]
In this video, Jim Browning (previously at BB) calls back a tech support scammer, knowing what not to do and what to say to lure them into making revealing mistakes. Browning also appears to be a gifted hacker, presumably knowing of security flaws in the remote desktop software that scammers tend to use, giving him […]
Breaking into the big leagues as a project manager isn’t done overnight, but there are principles that anyone can learn, and they’re applicable to nearly any business. No matter what your field, if there are multiple teams working toward a common goal, you’re going to need a roadmap. The Project Management Professional Certification Training Suite […]
On the one hand, nostalgia is “a corruption of the historical impulse,” according to William Gibson. On the other hand, “Super Mario Bros.” will never not be cool. Luckily, there’s a way to satisfy that retro gaming while still keeping an eye on the future: The GameShell Kit. This thing is simultaneously the last handheld […]
The field of data analytics can get intimidating, even for business professionals who constantly rely on it. But at its heart, its purpose is to simplify. To take mounds of information and distill their insights into a single clear picture. Currently, the go-to software for painting that picture is Tableau. And if you want to […]