Brian Feldman of The Intelligencer interviewed New York Times reporter Mike Isaac about his new book, Super Pumped: The Battle for Uber.
I haven’t read too many start-up histories but Super Pumped is the only one I’ve read that has a significant amount of violence. Uber drivers are pressured to keep driving in adversarial conditions and subsequently murdered. Medallion owners whose prices are undercut by Uber regularly commit suicide. On rare occasions, passengers are assaulted by drivers who slipped through Uber’s lax background checks. Do you think it’s fair to say that Travis Kalanick has a body count?
I don’t know if I want to tag him with that, but what I will say is that Uber is one of the first start-ups that really crashed into the real world in a very different way than Facebook or Snapchat or whatever. That said, you know, you could argue Facebook has a body count, too: People spread anti-vaxx information, for instance. Uber literally changed how cities work and in a very short period of time. Deep, quick cultural change can often come with pushback, and violent pushback. Brazil is a key reflection of that. Uber parachuted into Brazil at one of the country’s worst economic points in its history. They’re in the middle of this deep recession, unemployment is skyrocketing, and folks would resort to committing violence in order to stay afloat. Add drivers in Uber cars with a bunch of cash, because it’s a cash-based economy, and in a lot of ways, you have a recipe for disaster. One of the big criticism I do have of Kalanick and some of his top staff, they probably should have acted a lot sooner than they did to fix some of those identity problems and safety issues. It was only until much later, under the new CEO, that they started to fix some of those problems.
AB5 is about to pass the California legislature: it forces companies like Lyft and Uber to comply with the longstanding Dynamex decision and treat their employees as employees.
California's Assembly Bill 5 isn't radical: it merely affirms the obvious fact that Uber and Lyft drivers (and other "gig economy" workers) are employees, something that the California Supreme Court already made obvious in the Dynamex decision.
I hear endless stories of grief from the friends I have who try to make ends meet working for these services. Jalopnik’s Dhruv Mehrotra and Aaron Gordon share the terrible economics: But Dave, who was granted anonymity out of fear of being deactivated by the ride-hail giant for speaking to the press, had no real […]
Your smartphone’s GPS is a modern necessity for some trips, but how do you use it safely? It’s been a problem ever since phones went mobile. A certain phone mount even shelled out the money for a commercial during the Big Game, so clearly there’s a market for the solution. Turns out there are a […]
There’s reading for pleasure, and then there’s reading for fuel; absorbing the great ideas in nonfiction books so you can apply them in your own life. In today’s hectic pace, it can be difficult to find the time to do that reading – especially for the entrepreneurs and professionals who can benefit the most from […]
Breaking into the big leagues as a project manager isn’t done overnight, but there are principles that anyone can learn, and they’re applicable to nearly any business. No matter what your field, if there are multiple teams working toward a common goal, you’re going to need a roadmap. The Project Management Professional Certification Training Suite […]