Jergens Ultra Healing Moisturizer is being recalled due to possible bacterial contamination. Their 3-ounce and 10-ounce bottles may be tainted with pluralibacter gergoviae, a bacterium that, although not dangerous to the average healthy person, "can cause infections in immunocompromised people," according to CNN.
Kao USA is "urging consumers to discontinue use of the recalled lotion" as a precautionary measure.
The affected Jergens Ultra Healing Moisturizers were manufactured between October 1, 2021 and October 18, 2021. They've been already removed from the company's warehouses and Kao USA is working with stores to remove them from shelves.
Customers can find out if their moisturizer is affected by looking for the lot codes on the back of the bottles. Each begins with "ZU."
Lot codes for the 3 ounce size (UPC 019100109971 for single bottles and 019100267114 for pack of 3) include: ZU712851, ZU712871, ZU712911, ZU722881, ZU712861, ZU712881 and ZU722851.
Affected lot codes for the 10 ounce size (UPC 019100109988) include ZU722741, ZU722781, ZU732791, ZU732811, ZU722771, ZU732781, ZU732801 and ZU732821.Kao USA said that if a customer has one of those bottles, they should call the company for a free replacement coupon at 1-800-742-8798. A postage paid label and plastic bag will be sent to consumers via mail to return the product.