Frontier receives $283.4m/year in taxpayer money, neglects network, rips off customers -- and Trump's FCC won't investigate

Frontier Communications is a telcoms company so naturally they're a terrible company (a telcoms company is just a collection of regulatory subsidies wrapped up in a layer of greed and malpractice); the company is one of the nation's leaders in the use of fraudulent accounting to evade taxes, and it takes in $283.4 million every year in tax-funded subsidies to provide services to rural Americans, while ripping them off like crazy and cutting corners by neglecting its network and allowing it to fall into dangerous disrepair. Read the rest

Small business in Wisconsin cancels its unusably bad internet service from Frontier; Frontier demands $4,300 cancellation fee

Wisconsin's Pardeeville Area Shopper is a one-person family business run by Candace Lestina, whose mother founded the weekly paper; like all businesses, the Shopper needs internet service, and like most American businesses, the Shopper is at the mercy of a terrible, monopolistic ISP, in this case, Frontier. Read the rest

Minnesota AG's report reveals big telcos are literally letting their infrastructure rot

More than a decade of foot-dragging on fiber rollout has left millions of Americans dependent on taxpayer-funded copper-line infrastructure for landlines and DSL, but it's not like the carriers are plowing their no-fiber savings into copper maintenance, instead, as a report released by Minnesota Attorney General Lori Swanson details, incumbent telcos are literally leaving their infrastructure to rot: wires are draped across customers' lawns (and over their propane tanks!), boxes containing key network gear are left smashed and rusting, and carriers' poles and other furniture are literally propped up with 2x4s, or have random logs placed against their wires to hold them in place. Read the rest