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Cory Doctorow / 10:54 am Thu, Oct 11, 2018

Student's DoNotPay app expands to include pushbutton small claims lawsuits

Joshua Browder launched DoNotPay when he started his computer science degree at Stanford; at first the app automated the process of fighting traffic tickets, then it expanded to helping homeless people claim benefits, then he automated suing Equifax for leaking all your financial data, then navigating the airlines' deliberately confusing process for getting refunds on plane tickets whose prices drop after you buy them. Read the rest

Cory Doctorow / 7:37 am Wed, Mar 14, 2018

DoNotPay bot launches a cheap airline ticket that automates the nearly impossible business of getting refunds when prices fall

The DoNotPay bot (previously) is a versatile consumer advocacy chatbot created by UK-born Stanford computer science undergrad Joshua Browder, with its origins in a bot to beat malformed and improper traffic tickets, helping its users step through the process of finding ways to invalidate the tickets and saving its users millions in the process. Read the rest