The news that Facebook had spent years paying teens to install a surveillance kit called "Facebook Research" had a key detail: as part of the program, Facebook had its users install a new "root certificate." Read the rest
The next CHI (computer-human interaction) conference is being held on May 5 in Glasgow, and will include a workshop called CHI4Evil, "Creative Speculation on the Negative Effects of HCI Research," in which scholars, researchers and practitioners are invited to "anticipate and reflect on the potential downsides of our technology design, research, and implementation" through design fiction, speculative design, and other tools. Read the rest
Squared (AKA Gaby) is a French hacker who created edex-ui, a science-fiction inspired desktop "heavily inspired from DEX-UI and the TRON Legacy movie effects," which gives you a terminal and live telemetry from your system; it looks like it would be especially fun on a tablet (though if you really wanna go sci fi, build a homebrew cyberspace deck). Read the rest
"This web page needs to be interrupted by a lightbox effect and a modal dialog asking me to sign up for a mailing list," said no one ever. Read the rest
Information security's biggest obstacle isn't the mere insecurity of so many of our tools and services: it's the widespread lack of general knowledge about fundamental security concepts, which allows scammers to trick people into turning off or ignoring security red flags. Read the rest
Windows 10 takes one of the most hated aspects of Microsoft operating systems -- forced, sudden software updates and reboots -- and elevates them to a sadistic art, with Win 10 machines suddenly announcing that it's update time and rendering themselves inoperable for up to an hour, wiping out unsaved work and locking users out of their computers while they're onstage, or in the middle of large file uploads, or livecasting, or completing a live test for college admission, taking notes during an interview, etc. Read the rest
Japan's leading bidet toilet manufacturers (including Toto, Panasonic, and Toshiba) have come together through their industry association, the Japan Sanitary Equipment Industry Association, to agree upon a common set of UI conventions for the meanings of the icons on the buttons on the bidets' control panels, thus ending an era in which you might think you were getting "wash and dry" but actually ended up with "layer-cut and dye-job." Read the rest
Since 2011, the UK's Government Digital Service has radically transformed the way Britons interact with their government, streamlining bureaucratic processes, opening up data, and making APIs available for community groups and commercial players -- alas, the GDS has become a political football in Westminster and has hemorrhaged talent, becoming a sad reminder of a once-glorious dream of government delivered humanely, with the public in mind. Read the rest
The OECD's 2011-2015, 33 country, 215,942-person study of computer skills paints a deceptively grim picture of the average level of computer proficiency around the world -- deceptive because it excludes over-65s, who research shows to be, on average, less proficient than the 16-65 cohort sampled. Read the rest
Quinn Norton's lecture A Network of Sorrows: Small Adversaries and Small Allies at Hack.lu (helpfully transcribed by the Open Transcripts folks!) is a great call-to-arms for user-centered security. Read the rest
An imminently forthcoming version of Google's Chrome browser will flip the way that browsers convey information about privacy and security to users: instead of discreetly informing users that the HTTPS-enabled sites they're browsing are more secure, they'll flag any non-HTTPS site as insecure, with a series of escalating alerts that will end -- at some unspecified date -- by displaying an exclamation point inside red triangle and the letters HTTP next to the web addresses of non-HTTPS sites. Read the rest
Inbox by Gmail combs through your email looking for frequent correspondents and puts the people who email you the most in a "speed dial" sidebar (that you can't edit) that puts their names and pictures front-and-center for you every time you go to your email. Read the rest
Over at Medium's WTF? Future of Work publication, our pal Marina Gorbis, exec director of Institute for the Future, and IFTF's Devin Fidler write about why we need new design principles for on-demand work platforms.
Their creators have mastered the discipline of interaction design and brought it to new heights… when it comes to consumer experience. Uber, Munchery, Postmates, and many apps are exquisitely designed, sometimes even addictive for users. They make previously laborious processes effortless and seamless. No hassles with paying, calling, talking. Swipe your phone with a finger and voila: your ride, your meal, your handyman magically appear.
But the apps are not only platforms for consumption. They are quickly becoming our entry points for work, gateways to people’s livelihoods. In this sense, whether or not platform creators realize it, they are engaging in another kind of design, socioeconomic design, the design of systems that people will rely on to structure their work, earnings, daily schedules. And here we find ourselves in the same phase as interaction design was decades ago — the inmates are running the asylum. The stakes, however, are much higher; instead of just convenience, we are talking about people’s livelihoods.